Roles and Responsibilities:

• Provide holistic and seamless immigration experience for all outbound travelers from the Philippines.

• Manage all outbound immigration-specific tasks e.g. visa type assessment & determination, visa processing (either in-house or through a vendor), instructions provision, etc.

• Key POC for all immigration queries and case-specific issue management.

• Responsible for maintaining accurate and up-to-date notes on the system (People Mobility Gateway tool) for all immigration matters.

• Review employee’s visa/work authorization documentation/requirements and initiate required visa actions; update PMG as required.

• Liaise directly with immigration vendors to progress visa applications and other immigration-related requirements.

Must Have:

• At least 3 years experience as an individual contributor in global mobility, handling Outbound PH visa and immigration cases.

• Workload management experience

• MS Office (Presentation experience: PPT; Basic Knowledge in Ms Excel

• Data Management)

• Good communication Skills

• Customer-centric

• Travel Agency background (Visa & Immigration)

• Issue and SLA Management

Good to Have:

• Foreign services
• Reporting/Analytics
• Knowledgeable in Pivot (Excel)
• Project Management
• Stakeholder Management
• Tools exposure – Snow
• Managing APAC specific for Japan Immigration

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.