Jobs
Skill required:
Language Translation
- Customer Service
Designation:
Customer Service Associate
Qualifications:
BCom
Years of Experience:
1 to 3 years
Language
-
Ability:
-
Spanish
-
Expert
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.
Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.
Visit us at www.accenture.com
What would you do? Good in Spanish language NA Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships.
What are we looking for? •Ability to manage multiple stakeholders •Ability to meet deadlines Good in Spanish language
Roles and Responsibilities:
- In this role you are required to solve routine problems, largely through precedent and referral to general guidelines • Your expected interactions are within your own team and direct supervisor • You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments • The decisions that you make would impact your own work • You will be an individual contributor as a part of a team, with a predetermined, focused scope of work • Please note that this role may require you to work in rotational shifts
BCom
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
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About Accenture

Accenture
PublicAccenture plc is a Irish technology consulting company headquartered in Dublin, Ireland. Founded in 1989, Accenture provides information technology and management consulting services across 120 countries globally.
10,001+
Employees
Dublin
Headquarters
$139B
Valuation
Reviews
3.6
9 reviews
Work-life balance
2.8
Compensation
3.5
Culture
3.2
Career
3.8
Management
3.0
65%
Recommend to a friend
Pros
Good career growth and learning opportunities
Great culture and work environment
Challenging and interesting work
Cons
High levels of politics
Long hours and stress
Slow moving processes
Salary Ranges
20 data points
L2
L3
L4
L5
L6
L2 · Business Analyst L2
0 reports
$63,830
total per year
Base
$25,532
Stock
$31,915
Bonus
$6,383
$44,681
$82,979
Interview experience
6 interviews
Difficulty
2.8
/ 5
Duration
14-28 weeks
Offer rate
17%
Experience
Positive 0%
Neutral 67%
Negative 33%
Interview process
1
Application Review
2
Recruiter Screen
3
Cognitive Assessment
4
Technical Interview
5
Behavioral Assessment
6
Final Interview
Common questions
Coding/Algorithm
Technical Knowledge
Behavioral/STAR
Case Study
Culture Fit
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