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职位Accenture

Customer Service New Associate

Accenture

Customer Service New Associate

Accenture

Bengaluru

·

On-site

·

Full-time

·

1d ago

Skill required:

Retirement Solutions

  • Data Entry Services

Designation:

Customer Service New Associate

Qualifications:

Any Graduation

Years of Experience:

0 to 1 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.

Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

Visit us at www.accenture.com
What would you do? In this role the incumbent will use their working knowledge and experience with the Employee Retirement Income Security Act of 1974 (ERISA), IRS/DOL/SEC regulations on qualified/non-qualified retirement plans, financial reporting, Form 5500 preparation, employee benefit plan audits, and retirement plan provisions as they complete their day to day activities. This role will have a dual focus based on the volumes and need of the business. Focus will be split between providing support to the financial reporting and audit support functions of the Plan Reporting & Audit Team. Knowledge and experience of the above areas will be leveraged to research and resolve reporting exceptions in the Certified Annual Reporting Package creation and delivery. Accurately communicate adjustments to plan sponsors/auditors needed in the reporting package via a footnote in the Footnote Report Perform a multi-step review process to ensure accuracy of the final reporting packages. Complete participant directed transaction documentation requests from plan sponsors/auditors for their annual ERISA audit and regulatory agency examinations within stated service levels. Providing financial reports on adhoc basis and periodic basis for the Clients based on their requirements and assisting in preparing and reconciling Brokerage reports. Additionally preparing reconciliation report for the recordkeeping service fees and enhancing reports using Python and defining the adhoc reporting requirements using SQL to edit and define queries. Further providing support on validating the XML version of Form 5500 and Non discriminatory testing results with the financial reports. Assisting in validating checkpoints in 408 2(b) checks for the Fees and market value from the reports
What are we looking for? • Fresher o Compile documents for each of the transaction types and present them based on the direction outlined in the Fulfilling an Audit Request for Documentation for the Test of Transactions Standard Operating Procedure (SOP) o Complete close out of workflow task once the audit package has been prepared and quality reviewed in alignment with established business standards • Prepare and deliver the annual and quarterly financial reporting packages •• Provide support on adhoc reports and reconciliation requests • • · Demonstrated ability with Microsoft Office Suite and Adobe Acrobat · Apply analytical skills in working with business and financial data · Understanding of retirement plan recordkeeping and regulatory concepts and methodologies · Able to manage competing priorities and deliver results in fast-paced environment within compressed timeframes · Experience working in a team environment with demonstrated oral/written communication and time management skills

Roles and Responsibilities:

  • o While no direct client interaction will take place, the destination of the team member’s work product is in the hands of our institutional clients and their auditor/consultant/Form 5500 preparer with the ultimate recipient being the US regulatory agencies that enforce the rules under ERISA. o Ability to analyze data, research exceptions, and to provide solutions. Manage risk by escalating compliance issues with internal partners to resolve procedural inquiries, audit questions, reporting issues, or data issues. o Review and deliver requested documentation for audit purposes to institutional clients, auditors, consulting firms and regulatory agencies. o Understanding and Demonstration of retirement plan documentation, audited financial statements, audit procedures, reporting and compliance requirements of ERISA, IRS, DOL and SEC regulatory guidance with respect to qualified and non-qualified retirement plans. o Understanding and Demonstration of retirement plan recordkeeping and plan administrative systems/practices.

Any Graduation

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

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关于Accenture

Accenture

Accenture

Public

Accenture plc is a Irish technology consulting company headquartered in Dublin, Ireland. Founded in 1989, Accenture provides information technology and management consulting services across 120 countries globally.

10,001+

员工数

Dublin

总部位置

$139B

企业估值

评价

3.6

9条评价

工作生活平衡

2.8

薪酬

3.5

企业文化

3.2

职业发展

3.8

管理层

3.0

65%

推荐给朋友

优点

Good career growth and learning opportunities

Great culture and work environment

Challenging and interesting work

缺点

High levels of politics

Long hours and stress

Slow moving processes

薪资范围

20个数据点

L2

L3

L4

L5

L6

L2 · Business Analyst L2

0份报告

$63,830

年薪总额

基本工资

$25,532

股票

$31,915

奖金

$6,383

$44,681

$82,979

面试经验

6次面试

难度

2.8

/ 5

时长

14-28周

录用率

17%

体验

正面 0%

中性 67%

负面 33%

面试流程

1

Application Review

2

Recruiter Screen

3

Cognitive Assessment

4

Technical Interview

5

Behavioral Assessment

6

Final Interview

常见问题

Coding/Algorithm

Technical Knowledge

Behavioral/STAR

Case Study

Culture Fit