Custom Software Engineer

Project Role: Custom Software Engineer

Project Role Description: Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.

Must have skills: Salesforce Development

Good to have skills: Salesforce Administration

Minimum 3 year(s) of experience is required

Educational Qualification: 15 years full time education

Role Summary:

This role supports reusable assets on the Salesforce platform. The focus is on stability, quality, and smooth adoption by consuming teams. The person works closely with developers and project teams. Hands on work is expected.

Key Responsibilities:

Salesforce Platform Reusable Assets:

Own and support Salesforce reusable platform assets.
Manage the Core Package, including error logging, trigger framework, permission sets, EFS, license optimization, and disclaimer banner.
Track package health and KPIs using Tracker.
Keep documentation updated as requested.

Package Support and Operations:

Support installation of the Core Package for consuming teams.
Help teams with setup, usage, and basic design questions.
Troubleshoot issues reported by consumers and guide them to resolution.

Bug Fixing and Improvements:

Analyze bugs reported from projects or production.
Fix issues in the Core Package with proper testing.
Validate changes before release.
Maintain clear documentation for every fix.

Quality and Stability:

Ensure packages follow Salesforce best practices.
Improve reliability and reduce repeated issues.
Support controlled releases and version updates.

Required Skills:

Strong experience with Salesforce platform and DevOps practices.
Good understanding of Apex, triggers, and packaging.
Hands on troubleshooting skills.
Comfortable working with multiple teams.
Clear written and spoken communication.

Nice to Have:

Experience with reusable frameworks or shared platforms.
Experience with CI/CD for Salesforce.
Exposure to KPI tracking and operational reporting.
Prior work in regulated environments.
Experience with AI supported Development, e.g. GitHub Co-Pilot or Vibe Coding (former Agentforce for Developers
Enhanced understanding of Salesforce Security (Security Center, Health Check, Authentication, o Auth flows, SSO, ...)

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.