SAP SuccessFactors Solution Architect

Role Overview:

We are seeking a Success Factors Solution Architect to lead the design and delivery of a scalable, future-ready HR technology landscape for a complex, global enterprise operating across** multiple business clusters, legal entities, and joint ventures**.

The role will define and drive a target-state HR architecture across** multiple SAP Success Factors instances**, legacy systems, and fragmented HR tools, enabling a transition toward an intelligent, data-driven HR operating model.

Key Responsibilities

Enterprise HR Architecture & Transformation:

• Define end-to-end HR solution architecture across multiple Success Factors instances, legacy systems, and manual processes.

• Establish a harmonized global HR architecture while accommodating regional and legal entity differences.

• Lead architecture strategy for consolidation, simplification, and scalability across business clusters.

• Including defining contingency integration architecture for scenarios where necessary.

• Translate business priorities into a technology-enabled HR transformation roadmap.

Multi-Instance SAP Success Factors Strategy:

• Assess and rationalize multiple SAP SF instances, identifying consolidation or federation opportunities.

• Design integration and data architecture across instances and a multi-system ecosystem spanning payroll, ITSM, finance, time management, and regional HR platforms.

• Establish standards for configuration, extensibility, and governance

HR Process Enablement & Digitization:

• Architect solutions to digitize and standardize HR processes across geographies and entities

• Enable automation, case management (Service Now as primary platform), and workflow modernization, including design of SF to Service Now integration for HR service delivery.

• Define process standards and digital service delivery models

1. Data, AI & Digital Experience Enablement

• Drive HR data architecture, harmonization, and governance to ensure high-quality, consistent data.

• Configure and enable in-scope GenAI-assisted features including Joule(MSS quick actions), including any** agentic frameworks** and** Talent Intelligence Hub** skills standardization and establish architecture patterns for future GenAI extension.

• Design data models and flows to support advanced analytics and productivity insights.

Integration & Ecosystem Architecture:

Define architecture for integration across:

• SAP ecosystem (SF modules).

• Non-SAP HR tools and platforms.

• Experience in SAP CPI/BTP as the primary integration middleware platform.

• Manual processes and legacy systems.

• Lead selection and design of integration patterns (API, middleware, event-driven).

Business Value Realization:

Align architecture decisions to core business outcomes:

• Improved HR and business productivity

• Reduced total cost of ownership (TCO) and HR cost-per-head ratio

• Enhanced data quality to enable digital innovation

• Improved employee and manager experience

• Establish KPIs and value tracking mechanisms

Stakeholder & Governance Leadership:

• Work with global HR, IT, and business stakeholders across clusters and regions including engagement with Change Advisory Board (CAB) governance processes for foundation object and structural changes.

• Lead architecture governance, design authority, and decision-making forums

• Provide thought leadership and advisory across complex transformation programs

Key Requirements

Experience:

• 10+ years in HR technology, with deep SAP Success Factors expertise

• Proven experience as a Solution Architect on large-scale, global HR transformation programs

• Experience handling:

• Multi-instance SAP SF landscapes

• Global organizations with multiple legal entities and joint ventures

• HR operating model transformation and process digitization

Functional & Technical Expertise:

Strong knowledge of:

• Breadth knowledge across all in-scope SF modules: Employee Central, Compensation & Variable Pay, Recruiting, LMS, Performance & Goals, Succession & CDP, and Time Management. EC Payroll (preferred although not required).

• HR process standardization and operating models.

• Familiarity with UKG (Ultimate Kronos Group) integration architecture and data flows between UKG and SAP Success Factors Employee Central.

Experience with:

• Integration architecture (SAP CPI / middleware)

• Familiarity with ITSM platforms (Service Now) and programme/project management disciplines across large-scale HR transformation programmes

• Data architecture and governance

• HR automation and digital workflows

Transformation & Innovation:

Strong understanding of:

• HR digital transformation trends and maturity models

• Application of AI / GenAI in HR (conceptual to practical)

• Hands-on familiarity with SAP Joule configuration and Talent Intelligence Hub (skills standardization) is advantageous given their inclusion in project scope.

• Intelligent automation and emerging HR technology

Leadership & Consulting Skills:

Ability to:

• Translate ambiguous business challenges into structured solutions

• Influence senior stakeholders across geographies and functions

• Lead cross-functional teams and decisions across multiple workstreams

Required Qualifications:

• SAP Success Factors certifications (EC, Architect, Integration).

• SAP Activate certified or equivalent SAP implementation methodology certification.

• Experience in highly regulated or complex global industries

• Exposure to M&A, carve-outs, or multi-entity harmonization About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com

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