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Accenture
Accenture

Application Support Engineer

RoleTech Support
LevelMid Level
LocationManila
WorkOn-site
TypeFull-time
Posted1 week ago
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About the role

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Assist in defining and reviewing the functional requirements for the application specifically the gaps that will be filled through customizations
Design individual functional processes and development components as per the requirements
Confirm the completeness and consistency of the design deliverables Resolve any inconsistencies discovered
Conduct packaged software training for end clients during conference room pilot demo or user training
Participate in transitioning the designs to the technical designers developers in the team and ensure a clear and complete understanding of the designs
Provide functional guidance to the development and testing team members for the work units
Participate in quality reviews to ensure traceability of the end out come deliverable to the requirements
Participate in the knowledge transition of the functional designs to the technical designers
Minimum 5 year(s) of experience is required

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Required skills

Application Support

Troubleshooting

Incident Management

About Accenture

Manila

Headquarters