THE WORK: Discover new possibilities and inspire collaboration. You will collaborate and manage the team to perform effectively, engage with multiple teams, and contribute to key decisions. You will provide solutions to challenges for your immediate team and across multiple teams, all while reflecting a strong foundation in Service Management Governance. Join us to make a meaningful impact and grow in a dynamic environment.

Responsibilities:

As an AMS Delivery Lead, you will lead end‑to‑end service delivery or a defined component of a contract, ensuring operational excellence while meeting contractual and financial commitments. You will be accountable for service quality, delivery outcomes, and continuous improvement initiatives, while identifying opportunities for follow‑on work through up‑selling or cross‑selling.

You will act as a subject matter expert, manage and collaborate with cross‑functional teams, and take ownership of key delivery decisions. The role involves engaging multiple stakeholders, resolving complex issues across teams, and contributing to strategic delivery and business outcomes.

Key responsibilities include:

• Develop and implement strategies to enhance and optimize business operations.

• Identify, manage, and mitigate delivery risks and issues within assigned engagements.

• Analyze industry trends to identify opportunities for service enhancements and innovation.

• Support financial management, ensuring adherence to contractual obligations and budget targets.

• Drive effective collaboration across teams to achieve shared objectives and delivery success.

Required Skills & Experience:

• Master proficiency in Business Operation Management.

• Expert proficiency in Service/Work Management (preferred).

• Proven experience in AMS delivery, service governance, and stakeholder management.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.