Project Role :

Technology Architect

Project Role Description :

Design and deliver technology architecture for a platform, product, or engagement. Define solutions to meet performance, capability, and scalability needs.

Must have skills :

Service Now IT Service Management

Good to have skills :

NA
Minimum 12 year(s) of experience is required

Educational Qualification :

15 years full time education

Summary:

As a Technology Architect, a typical day involves designing and delivering comprehensive technology architectures tailored for platforms, products, or client engagements. This role requires defining innovative solutions that address critical aspects such as performance optimization, capability enhancement, and scalability to support evolving business needs. The position demands a strategic approach to ensure that architectural designs align with organizational goals and provide a robust foundation for future growth and adaptability.

Roles & Responsibilities:

• Expected to be an SME, collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Expected to provide solutions to problems that apply across multiple teams.
• Lead architectural reviews and ensure adherence to best practices and standards.
• Facilitate communication between technical teams and business units to align technology strategies.
• Mentor junior team members to support their professional growth and development.
• Owns specific applications or modules within Service Now
• Strond Technical skills of one or more Service Now application.
• Work within existing architecture and standards
• Designs component-level solutions (focused scope)
• Converts requirements into high-level and low-level designs (HLD/LLD)
• Contributes to design reviews and technical discussions
• Follows established governance and best practices
• Mentor s junior developers
• Has experience in interface-level integration design (REST/SOAP)
• Seeks alignment and approval from senior architects for key decisions

Professional & Technical Skills:

• Must To Have Skills: Proficiency in Service Now IT Service Management.
• Strong expertise in designing scalable and high-performance IT service management solutions.
• Experience in integrating Service Now modules with other enterprise systems.
• Ability to analyze complex technical requirements and translate them into effective architectural designs.
• Familiarity with ITIL processes and their implementation within Service Now environments.
• Skilled in troubleshooting and resolving architectural challenges in large-scale deployments.

Additional Information:

• The candidate should have minimum 12 years of experience in Service Now IT Service Management.
• This position is based at our Bengaluru office.
• A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

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