Delivery Operations Senior Analyst

Skill required: Order to Cash

• Account Reconciliations
  Designation: Delivery Operations Senior Analyst
  Qualifications: BCom/Master of Business Administration
  **Years of Experience:**5 to 8 years
  About Accenture
  Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
  What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.
  Order to Cash is the complete process from receiving a customer order to collecting payment. It includes order management, credit management, invoicing, and payment processing. The goal is to ensure efficient and accurate handling of orders and timely collection of revenue. This process helps improve cash flow and customer satisfaction. Effective Order to Cash management is crucial for a companys financial health and operational efficiency keyword includes :
• ("Order to Cash","Cash App","Collection & Dispute",Billing, "Deduction")
  A type of general ledger account which contains a summary of sub-ledger accounts. Because the reconciliation account only provides a summary, no transactions are directly posted to the account.
  What are we looking for? Education: BCOM/BBM/MCOM/MBA
  ERP/ any certification required
  SAP/SD/SAP S/4HANA
  Google Applications

Good to have skills: Has working exp in SAP/S4
Excel skills
Able to handle the process under pressure
Flexible to shifts
Prior People handling skills
Should have had the Process transition experience
Roles and Responsibilities: •Commerce Graduate with relevant experience in Financial Accounts

• Knowledge in Manage Customer Billing & Invoice distribution, Maintain A/R Ledger and Apply Cash, Manage & Process Collection Disputes (non-voice), Sales order creation & Management, Credit management & Customer data management
• Intercompany billing
  People handling skills

Analytical and Presentation skills:

Effective communication

Good ERP SAP system knowledge:

Effective stakeholder management
Reporting skills
To manage all SLA/ KPI
Ensure workload allocation among the team members
Maintain robust internal controls

Good Communication Skills:

Good understanding of Microsoft office excel, access and running queries
Cash Application

Cash Application Processing:

Artificial Intelligence

• Post Agentic AI – UAT / New Process Enablement
• Transformed agentic processes wherein Accenture is supporting in the agentic implementation, i.e, Cash Apps and Sales recon will be handled by this team

Agentic UAT and Implementation Support:

Additional must have skills: SAP S/4 HANA Financial Planning and Analysis, SAP S/4 HANA for Central Procurement, Problem Management, Metrics and Predictive analysis, Microsoft Access, Microsoft Office Suite, Presentation Delivery, Sales Order Processing, Billing Processing, Invoice Processing, Invoice Processing Operations, Accounts Receivable Ledge Maintenance, Cash Application, Cash Application Processing, Collections Processing, Credit management & Assessment, Billing and Revenue Management, Key Performance Indicators (KPI), Performance Measurement Analysis and Improvement, People Management, Workforce Management (WFM), Presentation Delivery, Artificial Intelligence (AI)
Additional Good to have Skills: Order to Cash (OTC), Microsoft Excel Functions, People Management
Soft skills required: Written and Verbal Communication, Analytical Thinking, Stakeholder Management, Adaptable and Flexible, Ability to perform under pressure

BCom,Master of Business Administration

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.