Project Role :

Application Support Engineer

Project Role Description :

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills :

Network Infrastructures

Good to have skills :

NA
Minimum 5 year(s) of experience is required

Educational Qualification :

15 years full time education

Network Operations & Engineering:

Manage and optimize Enterprise Wi Fi infrastructures across
global warehouse and office locations.
Lead the rollout of centralized configuration and update
management for branch office LAN environments.
Ensure stable and secure IPsec connectivity and manage MPLS
leased lines, including vendor coordination, troubleshooting,
and change execution.

Security & Access Control:

Own the global implementation and operational governance of
Network Access Control (802.1X) in close collaboration with
local IT teams.
Contribute to risk assessments and support the enforcement of
global security standards across LAN/Wi Fi/IPsec environments.

Lifecycle & Change Management:

Plan, test, and deploy firmware and configuration updates for
standardized LAN hardware with a focus on reliability and
minimal downtime.
Maintain comprehensive technical documentation, including
standards, design guidelines, and operational runbooks.

Escalation & Collaboration:

Serve as the 3rd level escalation point for critical LAN/Wi Fi/IPsec
incidents, performing in-depth analysis and driving long-term
corrective actions.
Participate in the on-call rotation supporting a 24/7 operations
model.

Technical Expertise
5+ years of hands-on experience in enterprise networking,
including switching, routing, and transport protocols.
Expert-level proficiency in operating and troubleshooting large
scale LAN and Wi Fi environments.
Solid experience with 802.1X, NAC, and NAT in distributed
enterprise environments.
Proactive, service-oriented, and capable of engaging with
stakeholders across regions and functions.
Practical experience with: Extreme Cloud IQ and HPE Aruba
Central (Wi Fi management), Micro Focus NOM (LAN
management), Cisco Firepower (IPsec/VPN), Aruba Clear Pass
(Access Control), and MPLS provider coordination.

Soft Skills:

Strong analytical and problem-solving skills with a structured,
hands-on mindset.
Excellent communication skills in English.
Proactive, service-oriented, and capable of engaging with
stakeholders across regions and functions.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

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