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Accenture
Accenture

Application Support Engineer

RoleTech Support
LevelMid Level
LocationBengaluru, India
WorkOn-site
TypeFull-time
Posted1 week ago
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About the role

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Oracle JD Edwards Enterprise One Object Management Workbench Development
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education

Job Title: Senior JD Edwards OMW Developer (JDE 9.2 + Orchestrator)

Job Summary:

Senior JD Edwards OMW Developer responsible for advanced development, integrations, and full object lifecycle management. Strong focus on OMW, BSFN, Orchestrator (AIS), and BSSV (Business Services) to enable scalable integrations, automation, and enterprise-grade solutions.

Key Responsibilities:

Advanced Development & Technical Design:

Develop complex objects using FDA, RDA, Table Design, NER & C BSFN
Design reusable and scalable technical solutions
Work on Event Rules (ER) and advanced business logic implementation
Perform deep debugging using JDE logs, server logs, AIS logs

OMW & Object Lifecycle Management:

Manage OMW projects, object promotions, merges, and retrofits
Handle object compare, spec merge conflicts, and version control
Ensure smooth object migration across DV / PY / PD
Perform impact analysis for package deployments
Orchestrator & AIS Integration (JDE 9.2)
Build and manage:
Orchestrations
Service Requests

Rules & Notifications:

Work with AIS Server, REST APIs, JSON payloads
Handle error handling, retries, and orchestration logging
Secure integrations using roles and token-based authentication
BSSV (Business Services) Development
Design and develop BSSV services for real-time integrations
Create and consume SOAP / REST-based web services
Work with Published Business Services (PBSSV) and Internal Business Services (IBSSV)
Handle JAXB mappings, XML schemas (XSD), WSDL generation

Deploy and manage BSSV in Web Logic Server:

Troubleshoot BSSV logs, server issues, and service failures
Integrate JDE with external systems (SAP, third-party apps, middleware)

Performance Tuning & Optimization:

Optimize UBEs, BSFN, and SQL queries

Improve performance of BSSV and Orchestrations:

Work on indexing, table design, and execution plans
Identify and fix long-running jobs / memory issues

CNC Coordination & Architecture:

Work with CNC on:
Package builds & deployments

ESUs & Tools releases:

Web Logic, AIS, and BSSV server configuration
Understand JDE multi-tier architecture

Production Support & RCA:

Handle critical P1/P2 incidents
Perform cross-layer troubleshooting (JDE + Web Logic + AIS + BSSV)
Drive root cause analysis and permanent fixes

Documentation & Governance:

Prepare TDDs, integration design docs, and release notes
Ensure compliance with coding standards, audit, and security

Required Technical Skills:

Strong expertise in JD Edwards Enterprise One 9.2
Deep knowledge of:
OMW, FDA, RDA, ER, NER, C BSFN

Table Design & Data Dictionary:

Hands-on experience in:
Orchestrator, AIS Server (REST/JSON)
BSSV (SOAP/REST, WSDL, XSD, JAXB)

Web Logic Server deployments:

Strong SQL skills (Oracle / SQL Server – performance tuning)
Debugging using:
JDE logs, AIS logs, BSSV logs, Web Logic logs

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Required skills

Application Support

Troubleshooting

Incident Management

About Accenture

Bengaluru

Headquarters