Delivery Operations Team Lead

Skill required: Talent Acquisition- end to end

• Talent Identification
  Designation: Delivery Operations Team Lead
  Qualifications: Any Graduation
  **Years of Experience:**7 to 11 years
  About Accenture
  Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
  What would you do? The Recruitment Specialist is responsible for delivering Recruitment and Administrative services aligned to Accenture-driven activities, ensuring hiring requirements are met across timelines, quality, and cost. The role manages the end-to-end recruitment lifecycle across multiple functions and hiring levels, supporting workforce planning, sourcing, assessment, employer branding, and candidate experience. Acts as a trusted advisor to clients and is accountable for effective fulfillment of recruitment demand.
• Talent Acquisition
• End to End involves managing the entire recruitment process from start to finish. This includes identifying job needs, sourcing candidates, conducting interviews, and making job offers. The goal is to efficiently fill positions with the best talent. Responsibilities also include onboarding new hires and ensuring a smooth transition into the company. This role is crucial for building a strong and effective workforce.
  Assess current and future talent needs, identify mission-critical workforces, understand key workforce skills and competencies, and address talent gaps.
  What are we looking for? Education qualification: Graduation
• Recruit, onboard, and develop team members
• Ensure adequate staffing and skill alignment
• Set goals, manage performance, and prepare scorecards
• Drive training, knowledge development, and succession planning
• Act as first point of escalation for people matters
• Drive team engagement, morale, and retention initiatives
  Roles and Responsibilities: •Delivery & Client Management
• Support workforce planning, hiring forecasts, and talent acquisition strategies
• Develop and maintain talent maps and success profiles for key roles
• Manage end-to-end recruitment for frontline, temporary, and professional roles
• Execute sourcing strategies via job boards, social media, referrals, alumni, direct sourcing, and talent communities
• Lead screening, interviews, assessments, and offer management
• Ensure a timely, engaging, and high-quality candidate experience
• Drive referral and alumni programs to strengthen pipelines
• Support employer branding initiatives and recruitment campaigns
• Data, Governance & Reporting
• Track recruitment metrics and provide insights to leaders
• Share daily recruitment activity reports with clients and internal stakeholders
• Ensure adherence to recruitment processes, approvals, and documentation
• Manage SLAs, OLAs, and KPIs; liaise with Service Management teams
• Implement governance reviews and address delivery risks
• Manage escalations, root cause analysis, and corrective actions
• Operational Excellence & Collaboration
• Identify and implement process improvements
• Maintain dashboards, visual management, and process controls
• Partner with Business Excellence teams to drive OE initiatives
• Build strong relationships with internal and external stakeholders
• Coordinate with IT and BCM teams to ensure BCP/DR readiness

Any Graduation

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.