Accenture
Accenture

ServiceNow Platform Architect

RoleSolutions Architect
LevelMid Level
LocationStockholm, Sweden
WorkOn-site
TypeFull-time
Posted1 month ago
Apply now

About the role

Accenture is Service Now’s #1 and Most Comprehensive Partner. We are:

Accenture is Service Now’s #1 and most comprehensive partner globally. We are proud to be:

  • 2025 Worldwide Global Elite Partner of the Year
  • 2025 Worldwide Gen

AI Customer Value Partner of the Year:

  • 2025 Worldwide telco Industry Partner of the Year
  • 2025 EMEA Transformation Partner of the Year

We are rapidly expanding our Service Now Business Group in the Nederlands & Nordics and seeking visionary Service Now Platform Architects to help our clients transform their businesses, drive innovation, and achieve measurable outcomes.

Your Role as a Service Now Architect

As a trusted advisor and technical leader, you will:

  • Shape Enterprise Architecture: Translate complex business and technical requirements into scalable, future-ready Service Now architectures.
  • Engage Strategically: Collaborate with client Enterprise Architects to position Service Now as the cornerstone of digital transformation, integrated with core applications.
  • Drive Governance & Best Practices: Establish technical governance, ensure instance health, and reduce technical debt by aligning with Service Now leading practices.
  • Lead Solution Design: Facilitate workshops, validate requirements, and deliver robust functional designs that meet client objectives.
  • Mentor & Influence: Guide teams, share expertise, and contribute thought leadership to elevate our Service Now community.
  • Innovate & Grow: Support presales efforts, contribute to business development, and champion emerging technologies like Generative AI and Agentic AI.

What We’re Looking For

  • Deep Service Now Expertise: 5+ years across multiple modules (ITSM, ITOM, ITAM, GRC, Sec Ops, HR).
  • Architectural Mastery: Strong knowledge of workflows, scripting, Flow Designer, Integration Hub, and enterprise integration patterns.
  • Strategic Insight: Experience in enterprise security, architecture frameworks, discovery technologies, and data modeling.
  • Leadership Skills: Ability to manage stakeholders, development teams, and complex delivery programs.
  • Innovation Mindset: Familiarity with Now Assist, AI-driven capabilities, and modern delivery practices (Agile, Scrum, SAFe).
  • Credentials: University degree in Computer Science or equivalent; certifications in ITSM, ITOM, HAM, ITAM, HR preferred.
  • Language: Fluent in Swedish and English.

Why Join Us?

  • Unmatched Training: Free access to Service Now training and certifications, including our exclusive CTA/CMA program.
  • Cutting-Edge Projects: Work on large-scale, complex solutions for leading Global enterprises.
  • Innovation at Scale: Be at the forefront of technology with AI and advanced Service Now capabilities.
  • Global Community: Collaborate with the largest group of Service Now experts in the ecosystem.

Ready to architect the future of digital transformation? Join Accenture and make an impact that matters.About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Benefits and perks

Learning Budget

Required skills

Software engineering

System design

Troubleshooting

About Accenture

Stockholm

Headquarters