About the Role

Abnormal Security is seeking a Senior Manager, Customer Trust to lead and scale our Customer Trust function. Reporting to the Director of GRC, you will own the strategy and operations that enable our customers and prospects to understand and trust Abnormal's security, ed by building trust at scale, leading high-performing teams, and being the voice of security to customers—this role is for you.

What You Will Do

Customer Trust Program Leadership

• Lead and develop a team of 4-5 Customer Trust professionals; establish team goals, operating cadence, and career development paths.

• Own the end-to-end Customer Trust program strategy, roadmap, and KPIs; report on program effectiveness to GRC Director, CISO, and executive leadership.

• Serve as the escalation point and subject matter expert for complex customer security, e customer demand signals to proactively develop new content (whitepapers, FAQs, one-pagers) that anticipates customer needs and reduces inbound volume.

Contract & Legal Support

• Review Security Contract Exhibits, Data Processing Agreements (DPAs), and e security and ation or working with federal/public sector customers.

• Background in security, compliance, or risk consulting (Big 4 or similar).

• Degree in information security, computer science, business, or related field.

At Abnormal AI, certain roles are eligible for a bonus, restricted stock units (RSUs), and benefits. Individual compensation packages are based on factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons.
Base salary range:$182,800—$215,000 USD

Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here. If you would like more information on your EEO rights under the law, please click here.