Sales Rep/ (Sr.) Sales Specialist, HCV, Central

PRIMARY FUNCTION/OBJECTIVE:

The principle responsibility is to assure consistent sales achievement in assigned territory by providing quality products & service, to develop technical & selling skills to ensure customers’ needs are met, to identify opportunities for business within territory while maintaining existing business.

Specific Duties

• Provide sales information to Sales Manager each month to support development of proposed forecast.

• Work with Sales Manager to develop and execute sales plan once proposed forecast is approved.

• Implement product sales strategies to ensure sales goals and targets are achieved.

• Utilize selling skills to ensure customer needs are met and territory sales targets achieved through regular customer contact.

• Identify new business opportunities and gain new or expanded business within territory while maintaining existing business.

• Develop and communicate: daily, weekly & monthly plans and results; cycle goals, sales targets and results to Sales and Marketing Management.

• Communicate market intelligence to Sales and Marketing Management.

• Attend marketing activities, conferences, health talks, exhibitions, booth and trade displays as required.

• Conduct video showings/slide presentations/in-service/trials/market research and advocate speaker meetings with customer base, as required.

• Ensure all activities in territory are executed with professionalism and comply with Abb Vie standards and Code of Conduct.

Professional Knowledge

• Understand and apply product, disease, and market knowledge to meet customer needs
• Understand product positioning and competitiveness, and communicate effectively to customers
• Analyze market trends, competitor information, and growth potential
• Demonstrate a solid understanding of the territory and healthcare system
• Sell effectively by leveraging the product portfolio and marketing promotions
• Act as a professional problem solver

Professional Skills

• In detailing, deliver compelling product knowledge and promotional messages through accurate customer segmentation
• Handle key issues and engage customers with effective selling skills to achieve mutual solutions
• Apply Challenger skills to influence customer opinions and manage conflicts
• Proactively seek feedback and respond with appropriate actions to deliver results

Customer Management

• Ensure customer satisfaction
• Build long-term, positive customer relationships and adapt methods based on segmentation
• Manage key stakeholders and opinion leaders with strong communication skills
• Build an efficient information network to anticipate opportunities and manage customer status

SFE & Action Plan

• Plan and execute a 90-day territory management plan with flexibility

• Manage territory resources with timely accuracy

• Use SFE and other tools to collect customer data and visit records, then analyze the data to support planning

• Launch experience; HCV/Hepatitis B/Hepatology or Gastroenterology experience is a plus

• Build strong relationships with peers, cross-functional partners, and external stakeholders to enable higher performance

• Motivate and influence others, including those without direct reporting lines

• Demonstrate strong professional knowledge, selling skills, territory management, and execution

• Show agility and accountability in managing multiple tasks concurrently under aggressive timelines in a dynamic environment

• Comfortably deal with ambiguity, uncertainty, and risk, and make high-quality decisions with incomplete information

• Step up and take leadership to own the toughest challenges; raise the bar and never settle for the status quo

• Act courageously, speak up when needed, and manage conflict constructively

• Understand the business and anticipate future opportunities; remain persistent and resilient when facing obstacles

• Connect unrelated concepts, generate original or unique ideas, embrace others’ ideas, and turn innovation into reality

• Demonstrate strong communication skills and interact effectively with others

Abb Vie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html