Data Governance Analyst at AbbVie

The Data Governance Analyst at Abb Vie plays a hands-on, critical role working closely with our Analytics and Technology teams to support internal stakeholders across Australia and New Zealand. This role is responsible for maintaining the integrity, quality, and governance of Abb Vie ANZ's data assets, ensuring data is fit for purpose, compliant with applicable policies and regulations, and used effectively to drive business decisions. The role serves as a key liaison between internal teams and external data suppliers, and plays an active role in shaping how data is sourced, managed, and protected across the organisation.

KEY DUTIES AND RESPONSIBILITIES

• Proactively monitor data quality across all ANZ data sets, conducting regular health checks and quality audits, including maintaining and managing an issues register, tracking data quality problems through to resolution.
• Identify, flag, and triage data quality issues as new data drops are received, ensuring timely escalation and resolution.
• Analyse root causes of recurring data quality issues and make clear recommendations on how best to address them.
• Manage all ANZ metadata and data mapping files.
• Own and manage the relationships and communications with all third-party data providers (e.g. IQVIA, Cegedim, and other local suppliers), liaising regularly on data quality issues, discrepancies, and enhancements.
• Monitor supplier performance against agreed service levels and escalate issues where SLAs are not being met.
• Assist in drafting and reviewing commercial contract clauses with data suppliers, including provisions related to:
• Data quality standards
• Service level agreements (SLAs)
• Data scope and inclusions
• Refresh frequency
• Issue resolution processes
• Maintain up-to-date documentation of supplier agreements, data specifications, and quality benchmarks.
• Ensure all data sets, analytical outputs, and data handling practices are aligned with Abb Vie's global and local data governance policies.
• Contribute to the creation and maintenance of local data governance processes, procedures, and standards documentation, including Identifying potential data compliance risks or policy gaps to relevant stakeholders.
• Manage user access controls across data platforms and analytical tools, including licence set-up, modifications, and deactivations.
• Conduct regular user access reviews to ensure appropriate permissions are maintained in line with current business needs.
• Manage user licence entitlements and renewals in coordination with vendors and the IT team.
• Monitor usage of analytical tools and data platforms across the ANZ organisation.
• Produce regular usage reports and statistics, providing insights into adoption, engagement, and opportunities to improve utilisation.
• Share best-practice trends in data use and provide guidance to internal teams on how to leverage data for day-to-day decision-making.
• Triage and manage service requests related to data tools and platforms.
• Identify opportunities to streamline and automate data workflows, reducing manual handling and improving data reliability and efficiency.
• Work closely with internal stakeholders across Commercial functions to understand their data needs and provide effective support.
• Support broader data literacy across the ANZ business by contributing to training, documentation, and knowledge-sharing activities.
• Report any adverse event within 24 hours as per Abb Vie’s policies and procedures.
• Proactively participate in Abb Vie’s WHS programs, adhere to policies and promote a safe work environment at all times.
• Adhere to Abb Vie’s codes of conduct and compliance processes, including timely training and maintaining ethics and integrity.
• Other ad hoc duties such as administrative duties, as requested.
• Tertiary qualifications in a relevant discipline (e.g. Information Management, Data Science, Business, IT, or related field).
• Passion for data management, data quality, and continuous improvement.
• Understanding of relevant privacy legislation (Australian Privacy Act, NZ Privacy Act 2020) and data compliance obligations.
• Experience in a similar data governance, data management, or data analyst role, ideally within the Pharmaceutical or FMCG industry.
• Demonstrated experience with data governance frameworks and/or MDM tools (e.g. Reltio or similar).
• Proficiency in data analysis techniques, tools, and methodologies.
• Familiarity with commercial data suppliers in the pharmaceutical or healthcare space (e.g. IQVIA) is highly regarded.
• Experience contributing to vendor or supplier contract negotiations or reviews is an advantage.
• Project management skills to guide ongoing data quality, retention, and privacy improvement initiatives.
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills
• Attention to detail and a methodical, structured approach to work
• Ability to manage multiple priorities and work to deadlines
• Collaborative team player with strong stakeholder engagement skills
• Self-motivated with a proactive, continuous-improvement mindset
• Comfortable working with ambiguity and evolving data environments

Flexibility and Availability: In line with Australia’s 'Right to Disconnect' legislation, we recognise and respect employees' right to refuse contact outside of their working hours, unless such refusal is deemed unreasonable. As we operate in an international, matrixed environment, there may be occasions where your role requires participation in business meetings outside of standard hours. We value and support flexibility and appreciate your willingness to occasionally accommodate these requests to ensure effective collaboration and communication within our global team.

Ways We Work

• All For One Abbvie:

We weigh all decisions against the common good. We inspire, share and create as a team. We solve problems for all rather than serving our immediate team.

• Decide Smart & Sure:

We make intelligent decisions to create the best outcomes. We act quickly, embrace experimentation, and learn what doesn’t work and get on to what does.

• Agile & Accountable:

We streamline and eliminate unnecessary obstacles. We plan but adapt as we go. We delegate and make tough decisions to ensure focus on results, staying keenly aware of the urgency in all we do.

• Clear & Courageous:

Open, honest, candid dialogue is core to our work and how we act with each other. We share information freely and continuously to find solutions. We admit mistakes. We grow stronger by putting the courage of our conviction to the test.

• Make Possibilities Real:

We question with endless curiosity. We’re never satisfied with good enough—patients depend on us to deliver more. We challenge ourselves to find creative, constructive solutions to turn possibilities into reality.

CODE OF CONDUCT & BUSINESS INTEGRITY STATEMENT

• Abb Vie is committed to observing high integrity and ethical standards in all its business dealings with our customers, with each other, business partners and suppliers.
• Abb Vie as a responsible corporate citizen will adhere to these standards, as well as to local, national and international laws.
• All Abb Vie employees are responsible for maintaining the Company’s reputation for conduct in accordance with the highest level of business integrity, ethics and compliance with the law. Soliciting and/or accepting/attempting/offering bribes or any illegal gratification is therefore cause for immediate dismissal.
• Abb Vie is committed to operating with integrity, driving innovation, transforming lives, serving our community, and embracing diversity and inclusion.

Abb Vie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

About Abb Vie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Abb Vie is an equal opportunity employer, and dedicated to fostering an inclusive, flexible, and supportive workplace that values and respects every individual. We are committed to operating with integrity, driving innovation, transforming lives, and embracing diversity and inclusion. It is Abb Vie’s policy to employ qualified persons of the greatest ability. We ensure a fair and inclusive recruitment process without discrimination against any employee or applicant because of, and not limited to, race, religion, age, physical or mental disability, gender identity or expression, sexual orientation, or marital status. Our hiring process is flexible and accessible, so if you have any specific requests or accessibility requirement, please feel comfortable to let our team know by emailing CareersANZ@abbvie.com or speaking with your Recruiter and we'll make any necessary adjustments to accommodate your needs.