
Global healthcare company creating breakthrough diagnostics and devices
Commercial Excellence Manager
JOB DESCRIPTION:About Abbott
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:
- Career development with an international company where you can grow the career you dream of .
- A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
Our nutrition business develops science-based nutrition products for people of all ages, from helping babies and children grow, to keeping adult bodies strong and active. Millions of people around the world count on our leading brands – including Pedia Sure, Ensure, Glucerna – to help get the nutrients they need to live their healthiest life.
Reporting to the General Manager, ANZ, the main function of the role is to drive the Commercial Excellence processes across channel (Ethical , Retail, NZ, 3P (Contract sales force) and Export) and supporting systems to optimise sales force efficiency and effectiveness activities across brands to achieve current and future ANI ANZ business goals.
Core Job Responsibilities:
- Define the Abbott ANI ANZ Commercial Excellence Principles, develop guiding principles for each of the Sales Force Effectiveness enablers, and associated learning support.
- Drive field force effectiveness for ethical and retail sales organization and efficiency via key levers such as KPIs, review process standardisation, incentive processes, analytics, field force data and dashboards, ethical/field force automation, field force size, deployment and customer targeting. Build capability through the development of a competency framework and operationalise for sustained performance.
- Coach and support the sales managers to increase effectiveness of field force. Engage sales managers to gain insights and develop a Sales Force Excellence mindset whilst maintaining a strong performance culture throughout ANZ ANI across the channels
- Design and deploy integrated analytics and dashboards to draw cause and effect relationship cut across Sales Force Effectiveness (SFE), SFA system , Marketing, Market Insights, Customer Relationship Management – Ethical , Retail, NZ ,3P (contract sales force) and Export.
- Design, Deploy incentive scheme and run awards/recognition program
- Owns RTM for ethical and retail sales organization
- Design and Deploy Capability building framework, roadmap and execution plan for sales organization across the channels
- Drive and Lead business enabler projects for organization
Supervisory/Management Responsibilities
- Reporting Line
- MIS analyst and Training
Knowledge / Education Required:
- A Tertiary degree in Business or related field
- Qualifications in the areas of Healthcare or Science – highly desirable
- Knows ANZ Route to market for Ethical and Retail channel
- Expertise in Excel , Word document , Presentations and analytical tools
Experience Required:
- A background in FMCG, healthcare or a life science discipline within a sales role will be advantageous
- Extensive experience in a sales leadership focusing on field force effectiveness in a global organisation.
- Experience in coaching and developing successful team
- Experience as SFE , Commercial Excellence lead, analytics, SFE (Pharma/Nutrition) – desirable
- Strong numerical and analytical skills
- Proven establishment & execution of a sophisticated, value-adding sales operations function in a small-medium business
- A proven track record of being a results-driven leader, with a knack for complex & creative problem solving
- The ability to collaborate cross-functionally to align in a strategic direction.
- Influencing Skills
- Communication skills
The base pay for this position is
N/A
In specific locations, the pay range may vary from the range posted.
JOB FAMILY:
Sales Support & Administration:
DIVISION:
ANI International Nutrition:
LOCATION:
Australia > Macquarie Park : 299 Lane Cove Road
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
No
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)
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About Abbott

Abbott
PublicAbbott is a global healthcare company that develops medical devices, diagnostics, branded generic medicines, and nutrition products.
10,001+
Employees
Abbott Park
Headquarters
$177B
Valuation
Reviews
10 reviews
3.8
10 reviews
Work-life balance
3.2
Compensation
3.5
Culture
4.1
Career
3.4
Management
4.0
72%
Recommend to a friend
Pros
Supportive management and leadership
Good team culture and inclusive workplace
Excellent benefits and training programs
Cons
Heavy workload and overtime expectations
High stress and burnout potential
Limited advancement opportunities
Salary Ranges
754 data points
Junior/L3
Mid/L4
Senior/L5
Intern
Junior/L3 · Integration Analyst, Workday
1 reports
$115,000
total per year
Base
$100,000
Stock
-
Bonus
-
$115,000
$115,000
Interview experience
3 interviews
Difficulty
3.0
/ 5
Duration
14-28 weeks
Offer rate
33%
Experience
Positive 33%
Neutral 67%
Negative 0%
Interview process
1
Application Review
2
HR Screen
3
Technical Interview
4
Hiring Manager Interview
5
Offer
Common questions
Technical Knowledge
Behavioral/STAR
Past Experience
Problem Solving
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