Abbott
Abbott

Supervisor IT Systems

RoleIt Helpdesk
LevelManager
LocationSelangor : Imazium, No. 8, Jalan SS 21/37, Malaysia
WorkOn-site
TypeFull-time
Posted1 day ago
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About the role

JOB DESCRIPTION:

MAIN PURPOSE OF THE ROLE

Supervise the activities of a team of IT professionals who provide technical support to the organisation's information systems to ensure these systems operate effectively and reliably.

MAIN RESPONSIBILITIES

  • Lead the day-to-day activities of a team of IT professionals to ensure that the organisation’s information systems and hardware resources function reliably.

  • Activities of the team may include installing, configuring, administering, and maintaining a large system or several smaller systems.

  • Supervise team members.

  • Prioritise and assign tasks to ensure the team’s resources are used effectively and systems projects are implemented in accordance with project plans and budgets.

  • Communicate with system users to identify and resolve user problems.

  • Respond to more complex, escalated enquiries from team members and check the quality of their work.

QUALIFICATIONSEducation Level

Technical Diploma

Experience/Background

Minimum 4 years

The base pay for this position is

N/A
In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

IT Operations

DIVISION:

BTS Business Technology Services:

LOCATION:

Malaysia > Selangor : Imazium, No. 8, Jalan SS 21/37

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

Not specified

MEDICAL SURVEILLANCE:

Not Applicable

SIGNIFICANT WORK ACTIVITIES:

Not Applicable

Required skills

IT operations

Team supervision

Systems administration

User support

Task prioritization

About Abbott

Malaysia > Selangor : Imazium

Headquarters