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Omnichannel Seller Development Manager

Abbott

Omnichannel Seller Development Manager

Abbott

Vietnam - Ho Chi Minh City

·

On-site

·

Full-time

·

1w ago

Required Skills

CRM

Data Analysis

Project Management

Excel

JOB DESCRIPTION:

ABOUT ABBOTT

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritional and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:

  • Career development with an international company where you can grow the career you dream of.
  • A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
  • A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

Our nutrition business develops science-based nutrition products for people of all ages, from helping babies and children grow, to keeping adult bodies strong and active. Millions of people around the world count on our leading brands – including Similac®, Pedia Sure®, Pedialyte®, Ensure®, Glucerna® and Zone Perfect® – to help get the nutrients they need to live their healthiest life.

ROLES & RESPONSIBILITIES

Role: Lead and guide digital transformation journeys of hundreds of O2O sellers cross country by identifying top Sellers to be transformed, training them and preparing them on how to sell on Tik Tok, Facebook, Grab, …and creating policy or benefit program to nurture pioneer Sellers grow their O2O capability, traffic/user base and revenue.

Main responsibilities:

  • Design and manage a journey of digital/omnichannel transformation with key initiatives for hundreds of Sellers nationwide who are experienced at offline business but might be new to online.
  • Identify top sellers from internal sales data and/or platforms’ data with the best sales uplift capability on Facebook, Tik Tok and Grab.
  • Create policy or benefit programs together with internal and external stakeholders to help sellers/retailers develop their O2O capability (e.g. livestream, video content,) towards increasing user base and revenue growth.
  • Listen to the challenges that sellers are facing, analyze, design + manage O2O seller journey.
  • Support Sellers to be familiar with tech tools, digital sales event calendar, product portfolio and policy and be a middleman to solve Sellers problems when they are stuck in transformation journey.
  • Draw up project plans and communicate effectively across multiple internal and external stakeholders to align on scope, timelines, and expectations of engagement initiatives.
  • Collaborate with internal external stakeholders/partners to keep up to date with Tik Tok/Facebook’s features, policies, and latest developments.
  • Analyze and report weekly key seller issues to Management for continuous improvement of communications and seller user experience.
  • Perform Market Research and studies where relevant and required.

Requirements:

  • Enjoy working with Sellers to help them grow on different platforms.
  • Strong commercial, sales, business development sense to identify business opportunity to select and help Sellers grow and develop their digital capabilities.
  • Update rules, policies, and strength of Tik Tok shop, Facebook to help Sellers develop their business in short and middle terms.
  • Bachelor’s degree in business administration / marketing or Sales, Business development /project management. MBA is preferable
  • 2-3 years’ experience in consulting sellers on Shopee, Lazada or Tik Tok shop / change management / community development is preferable.
  • Creativity in developing programs and methods for engaging an audience is required and see this process end-to-end.
  • Strong stakeholder management skills
  • Excellent editing and writing communications.
  • Good team player, eager to learn and able to work with tight deadlines, commercial sales performance pressure and flexible with time.

The base pay for this position is

N/A
In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

Marketing Support

DIVISION:

ANI International Nutrition:

LOCATION:

Vietnam > Ho Chi Minh City > Flemington Tower

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

Not specified

MEDICAL SURVEILLANCE:

Not Applicable

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)

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About Abbott

Abbott

Abbott

Public

Abbott is a global healthcare company that develops medical devices, diagnostics, branded generic medicines, and nutrition products.

10,001+

Employees

Abbott Park

Headquarters

Reviews

3.4

10 reviews

Work Life Balance

2.5

Compensation

4.0

Culture

2.8

Career

3.2

Management

2.5

45%

Recommend to a Friend

Pros

Good benefits and compensation

Supportive management/teams

Good company reputation and mission

Cons

Poor management and communication

Stressful work environment

Limited career advancement/favoritism

Salary Ranges

1,330 data points

Mid/L4

Senior/L5

Intern

Mid/L4 · Project Manager

215 reports

$136,922

total / year

Base

$117,670

Stock

-

Bonus

$11,503

$94,554

$201,278

Interview Experience

3 interviews

Difficulty

2.7

/ 5

Duration

14-28 weeks

Offer Rate

67%

Experience

Positive 67%

Neutral 33%

Negative 0%

Interview Process

1

Application Review

2

Recruiter Screen

3

Phone Screen

4

Hiring Manager Interview

5

In-person/Final Interview

6

Offer

Common Questions

Technical Knowledge

Behavioral/STAR

Past Experience

Culture Fit