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Abbott
Abbott

Global healthcare company creating breakthrough diagnostics and devices

Technical Service Specialist at Abbott

RoleServices
LevelMid Level
LocationJapan - Suginami
WorkOn-site
TypeFull-time
Posted1 day ago
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About the role

JOB DESCRIPTION:

MAIN PURPOSE OF THE ROLE:

Experienced professional individual contributor that works under limited supervision.
Applies subject matter knowledge in the area of Medical Device Field Service.
Requires capacity to apply skills/knowledge within the context of specific needs or requirements.

MAIN RESPONSIBILITIES

  • As the Experienced professional in the Medical Device Field Services Sub-Function, possesses well developed skills in technical
    analysis of product implementations, modifications and enhancements to product in accordance with specific customer
    specifications and implementations.
  • Troubleshoots technical problems and issues, determines technical solution in accordance with product and customer
    specifications, and recommends actions to company or customer representatives for coordinative product solution.
  • Assesses product needs in accordance with customer specifications.
  • Conducts technical training and product briefing with customers, vendors and company representatives.
  • Acts as local on-site representative to customer's organization.

QUALIFICATIONS

Education:

Associates Degree (± 13 years)

Experience/Background
Minimum 1 year

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

Field Services

DIVISION:

CRLB Core Lab:

LOCATION:

Japan > Tokyo : Tokyo Service Center, 1-13-1 Kamitakaido Suginami-ku

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

Not specified

MEDICAL SURVEILLANCE:

Not Applicable

SIGNIFICANT WORK ACTIVITIES:

Not Applicable

Required skills

Troubleshooting

Field service

Technical training

Customer support

Medical device support

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About Abbott

Abbott

Abbott

Public

Abbott is a global healthcare company that develops medical devices, diagnostics, branded generic medicines, and nutrition products.

10,001+

Employees

Abbott Park

Headquarters

$177B

Valuation

Reviews

10 reviews

3.8

10 reviews

Work-life balance

3.2

Compensation

3.5

Culture

4.1

Career

3.4

Management

4.0

72%

Recommend to a friend

Pros

Supportive management and leadership

Good team culture and inclusive workplace

Excellent benefits and training programs

Cons

Heavy workload and overtime expectations

High stress and burnout potential

Limited advancement opportunities

Salary Ranges

754 data points

Junior/L3

Junior/L3 · IT ERP OCM - Data Analyst

1 reports

$82,383

total per year

Base

$71,594

Stock

-

Bonus

-

$82,383

$82,383

Interview experience

3 interviews

Difficulty

3.0

/ 5

Duration

14-28 weeks

Offer rate

33%

Experience

Positive 33%

Neutral 67%

Negative 0%

Interview process

1

Application Review

2

HR Screen

3

Technical Interview

4

Hiring Manager Interview

5

Offer

Common questions

Technical Knowledge

Behavioral/STAR

Past Experience

Problem Solving