
Associate Technical Specialist – Automation - Core Diagnostics - Europe
About the role
JOB DESCRIPTION:
Location:
Rome preferred, open to other locations in Italy (weekly access to a major hub airport required)
Contract:
Full-time
Travel:
Up to 85% across Europe & EEMEAP
About Abbott
Abbott is a global healthcare leader helping people live more fully at every stage of life. With a diverse portfolio spanning diagnostics, medical devices, nutrition and pharmaceuticals, our 100,000+ colleagues make a difference in more than 160 countries.
Within our Diagnostics Division, we are growing our Automation expertise and are looking for an Associate Technical Specialist – Automation to support complex projects across Europe & EEMEAP.
The role
In this highly visible and hands-on role, you will work at the heart of Abbott’s automation projects, leading installations, supporting customers on site and acting as a technical expert for some of our most advanced solutions.
This is an ideal opportunity for an early‑career technical professional who enjoys problem‑solving, working directly with customers and spending significant time in the field.
Important:
This role involves extensive travel (up to 85%). Candidates must be able to reach a major airport hub on a weekly basis.
What you’ll do
- Lead on-site automation installations across Europe & EEMEAP
- Provide advanced service support and troubleshooting for automation and informatics solutions
- Act as an escalation point for complex technical issues
- Support project preparation, site inspections and tender activities
- Monitor instrument performance and contribute to service recovery plans
- Deliver technical training and coaching to Abbott colleagues and customers
- Contribute to continuous improvement by analysing existing solutions and proposing enhancements
- Work in full compliance with Abbott quality and regulatory standards
What you’ll bring
- Bachelor’s degree (or equivalent experience) in Engineering, Biomedical, Electronics, Mechanical, Medical Technology or similar
- Around 1+ year of experience in technical service, field service or a comparable role
- Strong customer-facing and communication skills
- Confidence working independently in dynamic, on-site environments
- Fluent English (additional languages are a plus)
- High flexibility and willingness to travel extensively
Why join Abbott?
- Exposure to international automation projects early in your career
- Structured development, training and coaching from experienced experts
- A role combining technical depth, customer interaction and autonomy
- The opportunity to grow within a global, purpose‑driven organisation that improves lives every day
The base pay for this position is
N/A
In specific locations, the pay range may vary from the range posted.
JOB FAMILY:
Field Services
DIVISION:
CRLB Core Lab:
LOCATION:
Italy > Rome : Via Giorgio Ribotta 9
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Yes, 75 % of the Time
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Not Applicable
Required skills
Automation
Field service
Troubleshooting
Technical support
Customer service
About Abbott
Italy - Rome
Headquarters