JOB DESCRIPTION:

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters and help people to live a healthier and full life, grow your career, and learn, be your true self. You will have access to:

• Career development with an international company where you can grow the career you dream of .

• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

• A challenging position in a fast-growing crisis independent industry .

Position: Order Management Analyst IFO - MadridPRIMARY FUNCTION:

• Management and recording of all documents for billing. Orders. Credit notes. (Cancellations and corrections, returns and determinations) call to externa! customers. (lnformation from price, references, expiration dates, troubleshooting, confirmation of shipments, queries to the stock of emergency, etc.)

MAJORRESPONSIBILITIES:

• Ensures that all activities are performed in compliance with quality system requirements.

• Call interna! clients. Commercial people, managers and staff of service mainly.

• Management of incidents in billing and competitions, in collaboration with the Department of credit and collections.

• Coordination with the Planning Department in the urgent needs of customers.

• Managing the information about backorders and changes of List Numbers for the management of the transmission of such information to the various local departments.

• Resolution of backorders with Spain, having a stock of manual assignment for the orders with highest priority.

• Release dates information of products on Backorder and sending this information to all our interna! and externa! customers.

• Processing of invoices, packing slips, and all kinds of documentation necessary to each customer.

• Daily maintenance of the file of orders.

• Maintenance of the orders for the audit file.

• Support the processing Prices for offers and Public tenders in the lnvoice System.

• Creating the customers data in the lnvoice {data verification for shipment to A.I, coding of data bank and high in the system.). Only applicable to distributors.

• Reception, processing and resolution of incidences of customers.

• Provide complete administrative tasks and customer service support.

• Manage and process customer orders and coordinate daily deliveries.

• Maintaining liaison with the delivery of equipment delivery schedules.

• Support the control of Department of the customer service.

EDUCATION:

• FPII in Administration or University Degree.

• Relevant experience may be substituted for the FPII or degree.

Come join our team. You will have the opportunity to collaborate with great experts where you will be able to develop key skills for your professional career and be in continuous learning.

Connect with us at www.abbott.com, on LinkedIn www.linkedin.com/company/abbott-/ , on Facebook http://www.facebook.com/Abbott and on Twitter @AbbottNews

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

Customer Service

DIVISION:

IFO International Finance:

LOCATION:

Spain > Madrid : Building Four

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

No

MEDICAL SURVEILLANCE:

Not Applicable

SIGNIFICANT WORK ACTIVITIES:

Not Applicable