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Technical Sales Support Lead

ABB

Technical Sales Support Lead

ABB

Remote, North Carolina, United States of America

·

Remote

·

Full-time

·

2w ago

Compensation

$157,920 - $157,920

Benefits & Perks

Healthcare

401(k)

Parental Leave

Mental Health

Pet Insurance

Remote Work

Healthcare

401k

Parental Leave

Mental Health

Pet Insurance

Remote Work

Required Skills

Electrical Engineering

LV MCC

MV SWG

Empower

SFDC

Technical analysis

About ABB

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

About the Role

  • This Position reports to: EL Sales Support Manager
  • Commercial Operations

In this role, you will have the opportunity to support the assigned Sales organization (division and market) and customers during the proposal process. Each day, you will serve as a key technical resource in support of the Field Quotes and OEMs strategy for ELDS SWG. You will also showcase your expertise by preparing technical descriptions of the products and technology, determining costs, and preparing final documentation.

Work Model: Remote

Focus Areas: LV MCC and MV LIS in US

Main Stakeholders: Internal/External Customers

Responsibilities

You will be mainly accountable for:

  • Offering technical advice and solutions on inquiries from customers/channels/Sales Specialists about ABB products/systems/applications
  • Performing analytic and diagnostic studies to determine the optimal technical solution to meet customer needs and address complex inquiries
  • Developing and maintaining new sales opportunities and resolving specific customer problems; and ensuring achievement of targets on orders, Net Price Variance (NPV), and Net Promoter Score (NPS)
  • Ensuring the achievement of budget goals, including volume targets and profitable growth, across all assigned product groups and in the respective countries

Qualifications

  • Bachelor's Degree in Electrical Engineering (or equivalent) with 10+ years of experience in LV MCC, MV SWG, LV SWG
  • Immersed in / engaged in / absorbed in / highly skilled in / enjoying working with the pre-sales process in the majors segment and channels
  • Highly adept in Empower and SFDC
  • Passionate about / captivated by / innovative around developing and supporting new strategies and enjoying embarking on new challenges
  • Proven experience of Electrical System, LV&MV application in the Water, Industry segments
  • At ease communicating with sales, customers, FAE
  • Must possess work authorization to work for ABB in the US

Compensation and Benefits

Salary: Expected to pay between $98,700 and $157,920 annually and is eligible for a short-term incentive plan/annual bonus

Health, Life & Disability

  • Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan
  • Choice between two dental plan options: Core and Core Plus
  • Vision benefit
  • Company paid life insurance (2X base pay)
  • Company paid AD&D (1X base pay)
  • Voluntary life and AD&D – 100% employee paid up to maximums
  • Short Term Disability – up to 26 weeks – Company paid
  • Long Term Disability – 60% of pay – Company paid. Ability to "buy-up" to 66 2/3% of pay
  • Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance)
  • Parental Leave – up to 6 weeks
  • Employee Assistance Program
  • Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
  • Employee discount program

Retirement

  • 401k Savings Plan with Company Contributions
  • Employee Stock Acquisition Plan (ESAP)

Time Off

  • ABB provides 11 paid holidays
  • Salaried exempt positions are provided vacation under a permissive time away policy

Why ABB

Working at ABB gives you the opportunity to contribute to a healthier and more prosperous world. Add to your story by joining a passionate team, focused on pushing the boundaries of technology to drive performance, shape new business models and find new ways of working that benefit our customers, partners and society. We want you to be proud of being part of ABB.

We Care

At ABB, we care about our people and their stories. We create safe, fair, equitable and inclusive working environments in which our people can succeed and develop, regardless of gender, ethnicity, sexual orientation or cultural, religious or social background. Diverse teams make us stronger. ABB is also committed to a high standard of integrity in everything we do.

We Grow

We help our people succeed and develop, and we empower them to create their own careers at ABB. Our benefits, reward and development programs encompass a wide array of offerings.

Equal Employment Opportunity

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

  • As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M.
  • 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.

For eligible US employees excludes ABB E-mobility, Athens union, Puerto Rico, go to My BenefitsABB.com and click on "Candidate/Guest" to learn more.

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About ABB

ABB

ABB

Public

ABB is a multinational technology corporation that provides electrification, robotics, automation, and motion solutions for industrial and infrastructure applications.

10,001+

Employees

Zurich

Headquarters

Reviews

3.5

3 reviews

Work Life Balance

3.0

Compensation

2.0

Culture

2.5

Career

3.5

Management

2.0

35%

Recommend to a Friend

Pros

Award ceremonies and achievement recognition

Professional experience opportunities

Relevant marketing and writing experience

Cons

Awards only recognize sales and leadership teams

Auxiliary departments excluded and understaffed

No cost of living raises provided

Salary Ranges

405 data points

Mid/L4

Senior/L5

Mid/L4 · Project Manager

102 reports

$117,433

total / year

Base

$109,179

Stock

-

Bonus

$8,254

$79,130

$175,443

Interview Experience

5 interviews

Difficulty

3.8

/ 5

Duration

14-28 weeks

Offer Rate

20%

Experience

Positive 0%

Neutral 60%

Negative 40%

Interview Process

1

Application Review

2

Phone Screen

3

Technical Interview

4

System Design/Panel Interview

5

Onsite/Final Round

6

Offer Decision

Common Questions

Technical Knowledge

System Design

Behavioral/STAR

Past Experience

Problem Solving