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Technical Sales Support Lead
Remote, North Carolina, United States of America
·
Remote
·
Full-time
·
2w ago
Compensation
$157,920 - $157,920
Benefits & Perks
•Healthcare
•401(k)
•Parental Leave
•Mental Health
•Pet Insurance
•Remote Work
•Healthcare
•401k
•Parental Leave
•Mental Health
•Pet Insurance
•Remote Work
Required Skills
Electrical Engineering
LV MCC
MV SWG
Empower
SFDC
Technical analysis
About ABB
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.
About the Role
- This Position reports to: EL Sales Support Manager
- Commercial Operations
In this role, you will have the opportunity to support the assigned Sales organization (division and market) and customers during the proposal process. Each day, you will serve as a key technical resource in support of the Field Quotes and OEMs strategy for ELDS SWG. You will also showcase your expertise by preparing technical descriptions of the products and technology, determining costs, and preparing final documentation.
Work Model: Remote
Focus Areas: LV MCC and MV LIS in US
Main Stakeholders: Internal/External Customers
Responsibilities
You will be mainly accountable for:
- Offering technical advice and solutions on inquiries from customers/channels/Sales Specialists about ABB products/systems/applications
- Performing analytic and diagnostic studies to determine the optimal technical solution to meet customer needs and address complex inquiries
- Developing and maintaining new sales opportunities and resolving specific customer problems; and ensuring achievement of targets on orders, Net Price Variance (NPV), and Net Promoter Score (NPS)
- Ensuring the achievement of budget goals, including volume targets and profitable growth, across all assigned product groups and in the respective countries
Qualifications
- Bachelor's Degree in Electrical Engineering (or equivalent) with 10+ years of experience in LV MCC, MV SWG, LV SWG
- Immersed in / engaged in / absorbed in / highly skilled in / enjoying working with the pre-sales process in the majors segment and channels
- Highly adept in Empower and SFDC
- Passionate about / captivated by / innovative around developing and supporting new strategies and enjoying embarking on new challenges
- Proven experience of Electrical System, LV&MV application in the Water, Industry segments
- At ease communicating with sales, customers, FAE
- Must possess work authorization to work for ABB in the US
Compensation and Benefits
Salary: Expected to pay between $98,700 and $157,920 annually and is eligible for a short-term incentive plan/annual bonus
Health, Life & Disability
- Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan
- Choice between two dental plan options: Core and Core Plus
- Vision benefit
- Company paid life insurance (2X base pay)
- Company paid AD&D (1X base pay)
- Voluntary life and AD&D – 100% employee paid up to maximums
- Short Term Disability – up to 26 weeks – Company paid
- Long Term Disability – 60% of pay – Company paid. Ability to "buy-up" to 66 2/3% of pay
- Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance)
- Parental Leave – up to 6 weeks
- Employee Assistance Program
- Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
- Employee discount program
Retirement
- 401k Savings Plan with Company Contributions
- Employee Stock Acquisition Plan (ESAP)
Time Off
- ABB provides 11 paid holidays
- Salaried exempt positions are provided vacation under a permissive time away policy
Why ABB
Working at ABB gives you the opportunity to contribute to a healthier and more prosperous world. Add to your story by joining a passionate team, focused on pushing the boundaries of technology to drive performance, shape new business models and find new ways of working that benefit our customers, partners and society. We want you to be proud of being part of ABB.
We Care
At ABB, we care about our people and their stories. We create safe, fair, equitable and inclusive working environments in which our people can succeed and develop, regardless of gender, ethnicity, sexual orientation or cultural, religious or social background. Diverse teams make us stronger. ABB is also committed to a high standard of integrity in everything we do.
We Grow
We help our people succeed and develop, and we empower them to create their own careers at ABB. Our benefits, reward and development programs encompass a wide array of offerings.
Equal Employment Opportunity
ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.
For more information regarding your (EEO) rights as an applicant, please visit: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
- As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M.
- 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.
Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.
For eligible US employees excludes ABB E-mobility, Athens union, Puerto Rico, go to My BenefitsABB.com and click on "Candidate/Guest" to learn more.
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About ABB

ABB
PublicABB is a multinational technology corporation that provides electrification, robotics, automation, and motion solutions for industrial and infrastructure applications.
10,001+
Employees
Zurich
Headquarters
Reviews
3.5
3 reviews
Work Life Balance
3.0
Compensation
2.0
Culture
2.5
Career
3.5
Management
2.0
35%
Recommend to a Friend
Pros
Award ceremonies and achievement recognition
Professional experience opportunities
Relevant marketing and writing experience
Cons
Awards only recognize sales and leadership teams
Auxiliary departments excluded and understaffed
No cost of living raises provided
Salary Ranges
405 data points
Mid/L4
Senior/L5
Mid/L4 · Project Manager
102 reports
$117,433
total / year
Base
$109,179
Stock
-
Bonus
$8,254
$79,130
$175,443
Interview Experience
5 interviews
Difficulty
3.8
/ 5
Duration
14-28 weeks
Offer Rate
20%
Experience
Positive 0%
Neutral 60%
Negative 40%
Interview Process
1
Application Review
2
Phone Screen
3
Technical Interview
4
System Design/Panel Interview
5
Onsite/Final Round
6
Offer Decision
Common Questions
Technical Knowledge
System Design
Behavioral/STAR
Past Experience
Problem Solving