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Senior Field Service Technician

ABB

Senior Field Service Technician

ABB

Remote, Missouri, United States of America

·

Remote

·

Full-time

·

3w ago

Compensation

$133,280 - $133,280

Benefits & Perks

Healthcare

401(k)

Equity

Parental Leave

Mental Health

Pet Insurance

Healthcare

401k

Equity

Parental Leave

Mental Health

Pet Insurance

Required Skills

Mid-Voltage Switchgear

Low-Voltage Switchgear

Motor Control Center

Transformers

Test and Maintenance

Wiring Diagrams

Blueprints

Schematics

About the Role

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This Position reports to: Service Team Leader

In this role, you'll help run what runs the world, by taking on meaningful work that drives real impact. This is a Remote position, however; candidates should reside in Texas, Louisiana or Missouri.

Key Responsibilities

  • Serve as the primary on-site representative to the ABB end customer/user and other ABB field personnel
  • Preserve ABB's Safety Culture on every aspect and as first priority, in the field and always keeping an eye on co-workers
  • Occasionally have additional team leader administrative responsibilities to coordinate internal field service activities
  • Assist customer with spare parts ordering, issues resolution, and provisioning
  • Perform collateral duties as assigned to meet business needs as they relate to EHS, Quality, Integrity, etc.
  • Perform duties in Power Delivery, Medium & Low Voltage Switchgear/MCCs, Protective Relays, Transformers, Control Systems, etc.

Qualifications

  • High School Diploma or GED, with a minimum of 9 years of experience in a support or field engineering position
  • Additional formal education may substitute for required experience on a year-for-year basis

Experience with various electrical controls (power delivery) and systems to include:

  • Mid-Voltage Switchgear

  • Low-Voltage Switchgear

  • Motor Control Center

  • Transformers

  • Test & Maintenance

  • Automatic Transfer Switches

  • Wiring Diagrams: one-line electrical drawings

  • Blueprints & Schematics

  • Relay Testing & installation (preferred)

  • Instruments; PLC's & DCS (preferred)

  • Variable Frequency Drives (preferred)

  • Ability and willingness to travel 60–80% of the time across TX, LA, MO, OK, AR, KS, AL, MS, and TN, with occasional travel to other U.S. locations

  • Candidates must already have work authorization that would permit them to work for ABB in the US

What's in it for you

We want you to bring your full self to work—your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

Compensation

While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $83,300 and $133,280 annually.

Benefits

Health, Life & Disability

  • Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan
  • Choice between two dental plan options: Core and Core Plus
  • Vision benefit
  • Company paid life insurance (2X base pay)
  • Company paid AD&D (1X base pay)
  • Voluntary life and AD&D – 100% employee paid up to maximums
  • Short Term Disability – up to 26 weeks – Company paid
  • Long Term Disability – 60% of pay – Company paid. Ability to "buy-up" to 66 2/3% of pay
  • Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance)
  • Parental Leave – up to 6 weeks
  • Employee Assistance Program
  • Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
  • Employee discount program

Retirement

  • 401k Savings Plan with Company Contributions
  • Employee Stock Acquisition Plan (ESAP)

Time off

  • ABB provides 11 paid holidays
  • Vacation is provided based on years of service for hourly and non-exempt positions

About ABB's Service Division

ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division's extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life. We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

Why ABB

Working at ABB gives you the opportunity to contribute to a healthier and more prosperous world. Add to your story by joining a passionate team, focused on pushing the boundaries of technology to drive performance, shape new business models and find new ways of working that benefit our customers, partners and society. We want you to be proud of being part of ABB.

We care

At ABB, we care about our people and their stories. We create safe, fair, equitable and inclusive working environments in which our people can succeed and develop, regardless of gender, ethnicity, sexual orientation or cultural, religious or social background. Diverse teams make us stronger. ABB is also committed to a high standard of integrity in everything we do.

We grow

We help our people succeed and develop, and we empower them to create their own careers at ABB. Our benefits, reward and development programs encompass a wide array of offerings.

Equal Employment Opportunity

  • ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M.
  • 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.

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About ABB

ABB

ABB

Public

ABB is a multinational technology corporation that provides electrification, robotics, automation, and motion solutions for industrial and infrastructure applications.

10,001+

Employees

Zurich

Headquarters

Reviews

3.5

3 reviews

Work Life Balance

3.0

Compensation

2.0

Culture

2.5

Career

3.5

Management

2.0

35%

Recommend to a Friend

Pros

Award ceremonies and achievement recognition

Professional experience opportunities

Relevant marketing and writing experience

Cons

Awards only recognize sales and leadership teams

Auxiliary departments excluded and understaffed

No cost of living raises provided

Salary Ranges

405 data points

Mid/L4

Senior/L5

Mid/L4 · Project Manager

102 reports

$117,433

total / year

Base

$109,179

Stock

-

Bonus

$8,254

$79,130

$175,443

Interview Experience

5 interviews

Difficulty

3.8

/ 5

Duration

14-28 weeks

Offer Rate

20%

Experience

Positive 0%

Neutral 60%

Negative 40%

Interview Process

1

Application Review

2

Phone Screen

3

Technical Interview

4

System Design/Panel Interview

5

Onsite/Final Round

6

Offer Decision

Common Questions

Technical Knowledge

System Design

Behavioral/STAR

Past Experience

Problem Solving