Service Engineer

• Electrification Service

About the Role

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This Position reports to: FSE & Engineering Manager

Work Model: #LI‑Hybrid #LI‑Onsite

This role supports the Electrification Service Business and is based in Johor Bahru, Malaysia.

Your Role and Responsibilities

In this role, you will execute service work of low to medium complexity according to work instructions and in alignment with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan and perform tasks with a first‑time‑right approach while working closely with customers. You will also demonstrate your technical skills by maintaining prompt action and ownership within your area of responsibility.

You will be mainly accountable for:

• Working with customers (while on‑site) to identify opportunities for operational improvement and address pain points
• Performing field service tasks, identifying technical issues, and analyzing them through remote or on‑site service activities
• Preparing material lists required for service activities and ensuring all materials, parts, and equipment are available and meet quality standards
• Diagnosing equipment or process failures, recommending appropriate corrective actions, and suggesting measures to prevent recurrence

Qualifications for the Role

• Degree in Electrical Engineering
• Over 5 years of experience as a Service Engineer specializing in LV and MV switchgear systems, including protection relays and related components, with extensive knowledge in switchgear technologies
• Sound knowledge and hands‑on experience in servicing, maintaining, commissioning, and repairing switchgear, with exposure to the Oil & Gas and Data Center sectors
• Ability to travel to domestic, onshore, offshore, and international sites
• A motivated and organized individual with a collaborative, solutions-oriented mindset and clear communication skills

Benefits

• Life Insurance
• Medical Insurance
• Accident Insurance
• Parental Leave
• Hybrid/Flexible Work Practices

About Us

ABB's Service Division partners with customers to enhance the availability, reliability, predictability, and sustainability of electrical products and installations. Our extensive service portfolio includes product care, modernization, and advisory services designed to improve performance, extend equipment lifetime, and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible—maximizing value—and recovering and regenerating products and materials at the end of their lifecycle.

Why ABB

Working at ABB gives you the opportunity to contribute to a healthier and more prosperous world. Add to your story by joining a passionate team, focused on pushing the boundaries of technology to drive performance, shape new business models and find new ways of working that benefit our customers, partners and society. We want you to be proud of being part of ABB.

We care about our people and their stories. We create safe, fair, equitable and inclusive working environments in which our people can succeed and develop, regardless of gender, ethnicity, sexual orientation or cultural, religious or social background. Diverse teams make us stronger. ABB is also committed to a high standard of integrity in everything we do.

We help our people succeed and develop, and we empower them to create their own careers at ABB. Our benefits, reward and development programs encompass a wide array of offerings.

How to Apply

Do you want to shape the future, together with us? Get more insights into our recruitment process and find some helpful tips and tricks how to join the team. Make our story your story.

#ABBCareers #RunwithABB #Runwhatrunstheworld

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.