Sales Support Engineer

• Process Automation, Measurement & Analytics

About the Role

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This position reports to: Local/Hub Division Manager

This position plays a key role in supporting the Process Automation, Measurement & Analytics Division across Egypt, North, and Central Africa. The role requires adherence to ABB's core values ethics, health, safety, and integrity—in alignment with the ABB Code of Conduct. This means taking responsibility for your actions while fostering a culture of care for colleagues and the business.

Responsibilities

You will be mainly accountable for:

• Analyzing customer requirements and information provided by the Sales organization
• Providing technical advice and reviewing enquiry specifications for customers, channels, and Sales Specialists regarding ABB products, systems, and applications
• Supporting the local Sales organization and customers in identifying technically suitable and cost-effective solutions, and assisting in preparing complex offers, including pricing and trading conditions
• Managing technical and commercial negotiations with internal and external vendors
• Overseeing the Sales Leads and Screening process
• Executing inside sales activities for assigned accounts
• Conducting lost-case analysis, identifying root causes, and recommending corrective actions in collaboration with relevant stakeholders
• Implementing local and global standards, rules, tools, policies, and processes related to Sales and Sales Support to ensure efficient execution
• Ensuring compliance with Sales guidelines and policies throughout the Sales Cycle using ABB tools such as Salesforce, Third-Party Management Tools, Risk Reviews, and bid-screening tools

Qualifications

• Bachelor's degree in Engineering (Electronics, Electrical, Mechatronics, Communication, or Mechanical)
• Minimum 2 years of experience in industrial process applications with basic knowledge of field instrumentation (Flow, Pressure, Temperature, Level) and process analyzers
• Fluent in English and Arabic; French is a plus
• Able to work under pressure and meet deadlines
• Strong critical thinking, problem-solving, analytical skills, conflict resolution, and empathy
• Eagerness to learn new tools and technologies to achieve targets
• Willing to travel internally for technical meetings
• Innovative mindset with the ability to develop tools and solutions to overcome business challenges

Why ABB

Working at ABB gives you the opportunity to contribute to a healthier and more prosperous world. Add to your story by joining a passionate team, focused on pushing the boundaries of technology to drive performance, shape new business models and find new ways of working that benefit our customers, partners and society. We want you to be proud of being part of ABB.

We Care

At ABB, we care about our people and their stories. We create safe, fair, equitable and inclusive working environments in which our people can succeed and develop, regardless of gender, ethnicity, sexual orientation or cultural, religious or social background. Diverse teams make us stronger. ABB is also committed to a high standard of integrity in everything we do.

We Grow

We help our people succeed and develop, and we empower them to create their own careers at ABB. Our benefits, reward and development programs encompass a wide array of offerings.

How to Apply

Do you want to shape the future, together with us? Get more insights into our recruitment process and find some helpful tips and tricks how to join the team. Make our story your story.

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.