Service Sales Manager – Motors and Generators

About ABB

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

Position Overview

Reports to: Sales Manager

Work model: Onsite

Business unit: Motors and Generators Service business, Motion China

Main stakeholders: Local Division of Motion Service

Your Role and Responsibilities

In this role, you will have the opportunity to drive service sales processes, generate service sales opportunities and secure profitable sales within the designated areas. Each day, you will focus on Installed Base (IB) penetration and selling the entire Service product portfolio. You will also showcase your expertise by building long-term customer relationships and ensuring immediate response to specific customer needs and issues.

You will be mainly accountable for:

• Actively promote service portfolio in assigned market
• Develop the relationship and business to realize the targets set (incl. OR, Revenue etc)
• Manage IB (Installed Base) by collecting and summarizing ABB and selected non-ABB IB information of responsible area
• Define service opportunities based on IB and drive stable service business growth in long term
• Define channel partners development plan based on IB information and market potential
• Provide necessary technical and commercial support to channel partners
• Develop new channel partners if necessary
• Demonstrate familiarity with HV/LV motors, service products and sales management tools
• Provide timely support to customers and suitable service solutions
• Enhance customer satisfaction

Qualifications

Education: Bachelor's degree or above in Electrical Automation, Mechanical Automation or related engineering major

Language: English CET-4 or above

PC Skills: Proficient in Microsoft Office

Personality traits:

• Fast learner with good communication skills
• Spirit of teamwork
• Innovative and open minded
• Customer oriented
• Result oriented
• High pressure tolerance

Preferred experience:

• Experience in motor or generator sales, application, engineering, sales support, after service, or site service
• At least two years of relevant experience in motor and generator products

About the Motors and Generators Service Division

ABB Motion Service Division serves customers worldwide by maximizing uptime, extending product life cycle and enhancing the performance and energy efficiency of their electrical motion solutions. The Division is leading the way in digitalization by securely connecting motors and drives, increasing operational uptime and improving efficiency. The services offered make the difference for our customers and partners every day by helping keep their operations running profitably, safely and reliably.

Why ABB

Working at ABB gives you the opportunity to contribute to a healthier and more prosperous world. Add to your story by joining a passionate team, focused on pushing the boundaries of technology to drive performance, shape new business models and find new ways of working that benefit our customers, partners and society. We want you to be proud of being part of ABB.

We Care

At ABB, we care about our people and their stories. We create safe, fair, equitable and inclusive working environments in which our people can succeed and develop, regardless of gender, ethnicity, sexual orientation or cultural, religious or social background. Diverse teams make us stronger. ABB is also committed to a high standard of integrity in everything we do.

We Grow

We help our people succeed and develop, and we empower them to create their own careers at ABB. Our benefits, reward and development programs encompass a wide array of offerings.

How to Apply

Do you want to shape the future, together with us? Get more insights into our recruitment process and find some helpful tips and tricks how to join the team. Make our story your story.

For more information, visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.