Service Site Manager

• Data Center

About ABB

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

Position Overview

This Position reports to: Local Division Manager, Electrification Service

The Service Site Manager leads and coordinates all on-site activities for medium to large projects to ensure safe, high-quality, and cost-effective execution throughout start-up, construction/erection, commissioning, and maintenance phases. This role serves as the on-site Single Point of Contact (SPOC) for the customer, ensuring compliance with contract requirements, schedule commitments, ABB standards, and safety expectations.

Working within the Data Center Center of Excellence (CoE), you will plan, schedule, and oversee service resources; support continuous improvement; and help customers optimize their operations. The role requires extensive travel throughout the EMEA region to support data center installation and commissioning activities.

The Data Center CoE is a specialized team within Electrification Service Ireland, dedicated to driving best practices, innovation, and strategic support for data center customers.

Our Team Dynamics

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

Your Role and Responsibilities

• Ensure strong customer orientation, responsiveness, and care across all assigned activities
• Strengthen customer relationships by delivering outstanding service throughout project operations
• Drive continuous improvement in customer satisfaction
• Identify operational improvement opportunities and customer pain points while on-site
• Communicate identified opportunities to account teams following established processes
• Represent ABB on-site in a professional and consistent manner, acting as the link between the customer and internal teams
• Lead site operations and establish the approach for project execution
• Oversee site planning, mobilization, monitoring, and control of internal teams, suppliers, and subcontractors to achieve project goals
• Coordinate the full spectrum of on-site activities from site handover to project completion
• Ensure execution of start-up, construction, erection, testing, and commissioning activities in line with contract requirements, quality standards, timelines, and safety policies

Qualifications for the Role

• Bachelor's degree in Electrical Engineering or related technical field
• Minimum 10 years' experience in data center installation, start-up, or operations, including management responsibility
• Strong background in electrical infrastructure installation and commissioning
• Project and operations leadership (project, portfolio, and operations management)
• Quality and risk governance
• Customer-focused mindset and excellent time-management capabilities
• Strong communication and problem-solving abilities
• Proficiency with data center management tools and software
• Solid understanding of medium- and low-voltage electrical switchgear

Benefits

• Competitive Salary
• Private Medical Allowance for Yourself and Family
• Company car or cash for car allowance
• Generous Bonus Scheme
• Competitive Contributory Pension Scheme
• Employee Share Acquisition Plan
• Internal Mobility Opportunities, Mentorships & Access To Projects Globally
• Employee Assistance Programme
• Generous Employee Referral Scheme
• 25 Days Annual Leave Plus Bank Holidays

What's in it for you?

We want you to bring your full self to work—your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

About Electrification

Electrification provides leading electrical distribution and management technologies, solutions and services to electrify the world in a safe, smart and sustainable way. The portfolio includes medium- and low-voltage electrical components, switchgear, digital devices, enclosures, and circuit breakers, among others. With our products, solutions and services, we collaborate with customers to improve power delivery and security, enhance energy management, efficiency and operational reliability, as we seek to achieve a low carbon society.

Why ABB

Working at ABB gives you the opportunity to contribute to a healthier and more prosperous world. Add to your story by joining a passionate team, focused on pushing the boundaries of technology to drive performance, shape new business models and find new ways of working that benefit our customers, partners and society. We want you to be proud of being part of ABB.

We care

At ABB, we care about our people and their stories. We create safe, fair, equitable and inclusive working environments in which our people can succeed and develop, regardless of gender, ethnicity, sexual orientation or cultural, religious or social background. Diverse teams make us stronger. ABB is also committed to a high standard of integrity in everything we do.

We grow

We help our people succeed and develop, and we empower them to create their own careers at ABB. Our benefits, reward and development programs encompass a wide array of offerings.

How to Apply

Do you want to shape the future, together with us? Get more insights into our recruitment process and find some helpful tips and tricks how to join the team. Make our story your story.

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

#Run What Runsthe World