About the Role

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This Position reports to: Field Service Manager

The work model for the role is: Hybrid

This role is contributing to the Electrification Service Division in Western Australia and Northern Territory (Metro and regional locations).

Your Role and Responsibilities

You will perform service work on low and medium voltage switchgear in accordance with ABB quality and safety guidelines. Each day, you will deliver quality customer service, planning and executing service work as per customer orders and expectations. You will also showcase your expertise by ensuring customer retention through clear communication of service timelines and expectations.

Main stakeholders include customers, service engineers, sales teams, and technical support teams.

You will be mainly accountable for:

• Working with customers on-site to identify opportunities to improve operations and eliminate pain points
• Performing field service tasks, identifying technical issues, and conducting analysis through remote or on-site activities for certified service categories and products
• Preparing material lists for service activities and ensuring all materials, parts, and equipment are available and meet quality standards
• Acting as a trainer when needed for field service associates and customers

You will join a highly skilled and collaborative team that is deeply committed to delivering exceptional customer outcomes, giving you the support and environment to excel.

Qualifications for the Role

• You enjoy working with diagnostic tools, electrical testing equipment, and troubleshooting methodologies within the electrical and industrial automation sector
• You will have previous experience in working with switchgear, preferably medium voltage
• Experience with relays will be highly regarded
• You have 3–5 years of experience in field service, electrical maintenance, or industrial equipment servicing
• You are passionate about problem‑solving and clear customer communication, and you bring a proactive, safety‑first mindset
• You will have an Electrical A Grade license (provisional license holders will also be considered, pending experience)
• You are at ease communicating in English
• Willingness to travel frequently is a must
• This is a full-time position

About ABB's Service Division

ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division's extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.

We value people from different backgrounds. Could this be your story?

Why ABB

Working at ABB gives you the opportunity to contribute to a healthier and more prosperous world. Add to your story by joining a passionate team, focused on pushing the boundaries of technology to drive performance, shape new business models and find new ways of working that benefit our customers, partners and society. We want you to be proud of being part of ABB.

We Care

At ABB, we care about our people and their stories. We create safe, fair, equitable and inclusive working environments in which our people can succeed and develop, regardless of gender, ethnicity, sexual orientation or cultural, religious or social background. Diverse teams make us stronger. ABB is also committed to a high standard of integrity in everything we do.

We Grow

We help our people succeed and develop, and we empower them to create their own careers at ABB. Our benefits, reward and development programs encompass a wide array of offerings.

Job Details

• Job posted: 21 January 2026
• Job Expiry: 19 February 2026

How to Apply

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