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ABB
ABB

Global technology leader in electrification and automation

Field Service Engineer

RoleEngineering
LevelMid Level
LocationAdana, Turkiye
WorkOn-site
TypeFull-time
Posted2 weeks ago
Apply now

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Field Service Manager:

__

Your role and responsibilities

From rapid response and performance improvement to operational efficiency and life-cycle management, Service is one of our fastest-growing areas. You will execute service work with Motion-Drive Service in Adana, Turkey. Reporting to the Drives Service Manager, you will act as the technical point person between customers and extended ABB teams.

The work model for the role is: {onsite}

You will be mainly accountable for:

  • Providing on-site or remote technical support for installation and commissioning of equipment and routine maintenance with expert oversight; identifies technical problems and makes analysis through remote or on-site activity in different service categories
  • Consulting with and advising customers on the most effective service solutions in accordance with standard processes, procedures, and safety guidelines
  • Creating and maintaining reliable relationships with customers, understanding their needs and providing specialist support and solutions
  • Coordinating and executing specialist projects through planning, meeting milestones and regular reviews
  • Identifying opportunities for the development of new service applications, equipment and methods
  • Frequent domestic travelling will be required, as the role will require on-site support at customer sites. Very punctual international travelling might also be required for training purposes or special customers
  • Living ABB’s core values of safety and integrity, which means taking responsibility for your own actions while supporting your colleagues and the business

Qualifications for the role

  • Bachelor’s degree in Electrical Engineering or Electrical/Electronic engineering
  • Minimum 2 years of service experience
  • Knowledge of AC/DC drives technology, industrial communications (Profibus, Ethernet, Modbus, industrial routers, cloud-based services, etc.) and remote monitoring and remote support systems
  • Advanced level of English, both written and spoken
  • Turkish knowledge is a must
  • Good knowledge of MS Office applications
  • Effective leadership skills, with a collaborative, solutions-oriented approach and effective communication skills
  • Flexibility and quick adaption to frequent scheduling updates. Up to 70% travel required.
  • Current car driving license (type B)

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit [

https: //www.abb.com](https://www.abb.com) to learn more about the impact of our solutions across the globe.

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About ABB

ABB

ABB

Public

ABB is a multinational technology corporation that provides electrification, robotics, automation, and motion solutions for industrial and infrastructure applications.

10,001+

Employees

Zurich

Headquarters

$28.5B

Valuation

Reviews

10 reviews

3.4

10 reviews

Work-life balance

2.8

Compensation

4.0

Culture

4.2

Career

3.0

Management

2.5

65%

Recommend to a friend

Pros

Great team culture and supportive colleagues

Excellent benefits and competitive compensation

Professional development and training opportunities

Cons

Heavy workload and overwhelming demands

Frequent overtime and high-pressure environment

Poor management direction and leadership communication

Salary Ranges

405 data points

Mid/L4

Senior/L5

Mid/L4 · Project Manager

102 reports

$117,433

total per year

Base

$109,179

Stock

-

Bonus

$8,254

$79,130

$175,443

Interview experience

5 interviews

Difficulty

3.8

/ 5

Duration

14-28 weeks

Offer rate

20%

Experience

Positive 0%

Neutral 60%

Negative 40%

Interview process

1

Application Review

2

Phone Screen

3

Technical Interview

4

System Design/Panel Interview

5

Onsite/Final Round

6

Offer Decision

Common questions

Technical Knowledge

System Design

Behavioral/STAR

Past Experience

Problem Solving