Account Manager

About ABB

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

Your Role and Responsibilities

This position reports to: Channel Manager

In this role, you will have the opportunity to develop, implement, and manage the account strategy that is focused on share of wallet growth, profitability, and customer satisfaction. Each day, you will coordinate sales activities, monitor current projects, and manage the resolution of specific customer problems. You will also showcase your expertise by giving input on market price developments and tendencies.

You will be mainly accountable for:

• 制定、实施和管理客户战略，关注客户增长、盈利能力和客户满意度。协调销售活动，管理解决客户的具体问题。

主要岗位职责

• 客户策略 - 通过提供客户当前的业务和长期计划，参与客户销售策略的制定。

• 定义并提出客户的销售目标和增长幅度，并通过结构化的跟踪流程确保其实现。

• 客户计划 - 领导客户计划的开发和实施，包括设计执行关系策略和覆盖计划，确定业务机会的优先级，为每个解决方案元素确定目标。在潜在订单不足的情况下提出恢复计划。

• 客户关系 - 根据明确的战略建立和发展客户关系。解决焦点问题并跟踪客户的信用情况。计划、促进和引导客户谈判。

• 客户知识 - 开发、维护和分享关于客户业务战略、购买行为、组织、决策者、客户业务驱动因素、经济趋势和竞争的详细知识。

• 向客户销售产品/解决方案/服务，专注于指定业务部门的数量、组合和盈利目标。

• 跟踪市场相关活动，制定和实施适当的应对策略。

• 销售 - 通过确保协调的销售方法(例如框架协议)为客户和ABB创造附加价值。根据ABB的供应、供应和战略沟通细节。

• 协调内部或外部资源(如技术、广告和营销)的使用，以便为客户提供增值服务。

Qualifications

• 工程或电气专业硕士学位，具有较强的技术和业务知识
• 5年以上渠道管理经验或相关工作经验

Why ABB

Working at ABB gives you the opportunity to contribute to a healthier and more prosperous world. Add to your story by joining a passionate team, focused on pushing the boundaries of technology to drive performance, shape new business models and find new ways of working that benefit our customers, partners and society. We want you to be proud of being part of ABB.

We Care

At ABB, we care about our people and their stories. We create safe, fair, equitable and inclusive working environments in which our people can succeed and develop, regardless of gender, ethnicity, sexual orientation or cultural, religious or social background. Diverse teams make us stronger. ABB is also committed to a high standard of integrity in everything we do.

We Grow

We help our people succeed and develop, and we empower them to create their own careers at ABB. Our benefits, reward and development programs encompass a wide array of offerings.

How to Apply

Do you want to shape the future, together with us? Get more insights into our recruitment process and find some helpful tips and tricks how to join the team. Make our story your story.

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.