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Required Skills
Root cause analysis
Problem solving
Microsoft Office
Quality Specialist
About the Role
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.
This Position reports to: Customer Quality Manager
In this role, you will have the opportunity to support the deployment of the quality strategy for a local organizational unit, including quality culture, systems, tools, and competent teams with the aim to achieve and exceed customer expectations, while ensuring sustainable operations. Each day, you will assist the organization in achieving the right mix of prevention, continuous improvement, robust root cause analysis, quick response, and sustainable solutions to problems. You will also showcase your expertise by collaborating with local functions that impact the quality results to reach the targets for the organizational unit and aim for world-class performance.
Work model: Onsite
This role is contributing to the support our global customers for a leading manufacturing location for circuit breakers. You will join a team focused on international relationships, where you will be able to thrive.
Responsibilities
- Facilitate resolution of customer cases by following a robust root cause analysis and implementing preventive and corrective actions to prepare 8D report
Qualifications
- Degree in Engineering (industrial engineering will be considered a plus, i.e. electrical, electronic, mechanical)
- Knowledge of Microsoft Office suite
- Knowledge of statistical analysis will be considered a plus
- Good communication skills in English and Italian
- Passionate about resolving issues and solving problems
- Any experience in industrial context during other internships or during studies will be considered a plus
About ABB
ABB Smart Power provides energy distribution solutions for data centers, industrial and manufacturing plants, critical infrastructure and commercial buildings. The Division's technical teams work closely with industry partners, delivering advanced solutions that support rapid growth, energy transition, and sustainability objectives. The Division's portfolio includes industrial circuit breakers, low-voltage systems, motor starting applications, and safety devices like switches and relays. Its Power Protection unit supports the world's largest data center companies with advanced energy-efficient UPS solutions. The Division's ABB Ability™ Energy Manager provides a scalable, easy-to-use platform that helps organizations save energy and reduce CO2 emissions.
We value people from different backgrounds. Could this be your story?
Why ABB
Working at ABB gives you the opportunity to contribute to a healthier and more prosperous world. Add to your story by joining a passionate team, focused on pushing the boundaries of technology to drive performance, shape new business models and find new ways of working that benefit our customers, partners and society. We want you to be proud of being part of ABB.
We Care
At ABB, we care about our people and their stories. We create safe, fair, equitable and inclusive working environments in which our people can succeed and develop, regardless of gender, ethnicity, sexual orientation or cultural, religious or social background. Diverse teams make us stronger. ABB is also committed to a high standard of integrity in everything we do.
We Grow
We help our people succeed and develop, and we empower them to create their own careers at ABB. Our benefits, reward and development programs encompass a wide array of offerings.
How to Apply
Do you want to shape the future, together with us? Get more insights into our recruitment process and find some helpful tips and tricks how to join the team. Make our story your story.
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About ABB

ABB
PublicABB is a multinational technology corporation that provides electrification, robotics, automation, and motion solutions for industrial and infrastructure applications.
10,001+
Employees
Zurich
Headquarters
Reviews
3.5
3 reviews
Work Life Balance
3.0
Compensation
2.0
Culture
2.5
Career
3.5
Management
2.0
35%
Recommend to a Friend
Pros
Award ceremonies and achievement recognition
Professional experience opportunities
Relevant marketing and writing experience
Cons
Awards only recognize sales and leadership teams
Auxiliary departments excluded and understaffed
No cost of living raises provided
Salary Ranges
405 data points
Mid/L4
Senior/L5
Mid/L4 · Project Manager
102 reports
$117,433
total / year
Base
$109,179
Stock
-
Bonus
$8,254
$79,130
$175,443
Interview Experience
5 interviews
Difficulty
3.8
/ 5
Duration
14-28 weeks
Offer Rate
20%
Experience
Positive 0%
Neutral 60%
Negative 40%
Interview Process
1
Application Review
2
Phone Screen
3
Technical Interview
4
System Design/Panel Interview
5
Onsite/Final Round
6
Offer Decision
Common Questions
Technical Knowledge
System Design
Behavioral/STAR
Past Experience
Problem Solving


