Service Technician

• Motion Services

About ABB

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

Position Overview

Reports to: Service Operations Manager

Work Model: Hybrid

Location: Belgrade

This role is contributing to the Motion business in Belgrade. You will have the opportunity to execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan and execute work on a first-time right approach with customers. You will also showcase your expertise by displaying a clear understanding of sense of urgency and care in your own area of responsibility.

Responsibilities

• Work with the customer (while on-site) to identify opportunities to improve the customer's operations and eliminate pain points
• Be the technical and sales support on Motion products for local business unit
• Prepare purchase orders and complex project realization related to dedicated portfolio
• Prepare inquiries for factories based on customer inquiries and public tender specifications
• Perform field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products
• Prepare material lists needed for service activity and ensure that all materials, parts, and equipment are available and of appropriate quality for service activities
• Troubleshoot equipment/process failures, request proactive corrective actions, and make recommendations and offer solutions to avoid such issues in the future (both in office and on-site)

Qualifications

• Technical Electrical Diploma (major studies would be considered a plus)
• Experience in similar roles would be considered a plus
• Proactive skills, with a collaborative, solution-focused approach
• Strong written and spoken communication skills
• Fluent in Serbian and English
• Current driving license valid in Serbia to be able to travel to domestic and/or international sites
• Available to travel mainly to Serbia

Benefits

• Competitive compensation: Attractive salary packages and performance bonuses
• Career development: Structured career paths, individual development plans, opportunities for internal mobility, including international roles, technical and managerial training programs, mentoring and access to global learning platforms
• Flexibility and work-life balance: Flexible working hours, hybrid work options, and a strong focus on work-life integration
• Meal allowance
• Many more benefits

About ABB Motion Services

ABB Motion Services helps you maximize uptime, extend product lifetime, enhance performance and boost energy efficiency of your motors, generators and drives. Our tailored services and digital solutions keep your operations running profitably, safely and reliably. We bring together over 130 years' of experience with motors and generators, and more than 40 years' of expertise with drives in manufacturing, servicing and optimizing across a wide range of industries. Our domain expertise is strengthened by a service offering tailored to your needs, enabling you to unlock new possibilities and achieve more sustainable outputs. Partner with us for the future and benefit from our service experience and digital expertise, so you can achieve success through innovation.

Why ABB

Working at ABB gives you the opportunity to contribute to a healthier and more prosperous world. Add to your story by joining a passionate team, focused on pushing the boundaries of technology to drive performance, shape new business models and find new ways of working that benefit our customers, partners and society. We want you to be proud of being part of ABB.

We Care

At ABB, we care about our people and their stories. We create safe, fair, equitable and inclusive working environments in which our people can succeed and develop, regardless of gender, ethnicity, sexual orientation or cultural, religious or social background. Diverse teams make us stronger. ABB is also committed to a high standard of integrity in everything we do.

We Grow

We help our people succeed and develop, and we empower them to create their own careers at ABB. Our benefits, reward and development programs encompass a wide array of offerings.

How to Apply

Do you want to shape the future, together with us? Get more insights into our recruitment process and find some helpful tips and tricks how to join the team. Make our story your story.

Visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.