Quality Assurance Specialist

About the Role

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone.

This Position reports to: Production Manager

The Quality Assurance Specialist supports the deployment of the quality strategy for the local organizational unit, fostering a strong quality culture, implementing effective systems and tools, and building competent teams. This role ensures customer expectations are met and exceeded through a balanced approach of prevention, continuous improvement, robust root cause analysis, and sustainable problem-solving. The position collaborates across functions to drive quality performance and contribute to world-class operational excellence.

Core Responsibilities

Quality Operations & Process Support

• Provide on-floor support across manufacturing, warehouse, and technical operations
• Conduct regular process adherence checks to ensure ISO documentation is properly maintained
• Collaborate with manufacturing engineering to align documentation and support process improvements
• Track, document, and report quality metrics and KPIs (e.g., defect rates, nonconformances, audit findings)
• Develop and update quality procedures, testing protocols, and risk management practices
• Support and lead continuous improvement initiatives to enhance quality and compliance

Non-Conformance Reporting (NCR)

• Collect and analyze data related to non-conforming materials and internal deviations
• Inspect received inventory parts for compliance with specifications
• Investigate root causes of non-conformances and document findings
• Create and maintain NCRs in the quality system; communicate status and resolutions to internal teams
• Lead cross-functional investigations and corrective actions for process anomalies

Inspection & Compliance

• Conduct First Article Inspections (FAI); interpret engineering and manufacturing drawings
• Perform incoming inspections of selected materials and components; maintain inspection logs
• Support internal audits to assess compliance with defined systems and standards

Digital Quality Platform Support

• Provide guidance and training on the Autodesk Build Quality platform used for SNAG capture and KPI generation
• Assist production teams with platform utilization and troubleshooting
• Maintain educational documentation and user guides for Autodesk Build

Strategic & Organizational Support

• Support the deployment of quality management strategies and objectives within the local ABB unit
• Collaborate with management to shape functional design and development
• Promote a zero-defect vision and preventive quality mindset across teams
• Implement and evaluate operational approaches and process management systems
• Drive cross-functional initiatives to improve quality performance across units

Qualifications

• Diploma or degree in Quality Assurance, Engineering Technology, or related field
• 3+ years of experience in a manufacturing or industrial quality role
• Strong understanding of ISO standards, quality systems, and root cause analysis tools (e.g., 5 Whys, 8D, Fishbone diagrams)
• Experience with Autodesk Build or similar digital quality platforms is an asset
• Proficiency in interpreting technical drawings and specifications
• Excellent communication, documentation, and training skills

Why ABB?

We empower you to take initiative, challenge ideas, and lead with confidence. You'll grow through meaningful work, continuous learning, and support that's tailored to your goals. Every idea you share and every action you take contributes to something bigger.

We Care

At ABB, we care about our people and their stories. We create safe, fair, equitable and inclusive working environments in which our people can succeed and develop, regardless of gender, ethnicity, sexual orientation or cultural, religious or social background. Diverse teams make us stronger. ABB is also committed to a high standard of integrity in everything we do.

We Grow

We help our people succeed and develop, and we empower them to create their own careers at ABB. Our benefits, reward and development programs encompass a wide array of offerings.

Employment Equity

ABB values the dedication, commitment, and expertise of our employees. As an Employment Equity Employer, we believe in an inclusive and diverse workforce. We are committed to ensuring that our policies and practices align with the Employment Equity Program, aiming for a workforce that is truly representative of the four designated groups:

• Women
• Indigenous peoples
• Members of visible minorities
• Persons with disabilities

ABB is dedicated to providing reasonable accommodation for applicants with disabilities and encourages candidates to self-identify during the application process.

Working at ABB

Working at ABB gives you the opportunity to contribute to a healthier and more prosperous world. Add to your story by joining a passionate team, focused on pushing the boundaries of technology to drive performance, shape new business models and find new ways of working that benefit our customers, partners and society. We want you to be proud of being part of ABB.