Service Technician

• Motion Business Area

About ABB

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

About the Role

This position reports to: Service Sales Manager

In this role, you will have the opportunity to execute service work of low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will deliver quality service to satisfy customers. You will also showcase your expertise by displaying clear understanding of sense of urgency and care in your own area of responsibility.

This role contributes to the Motion Business Area – Service Division in Italy.

Work model: Onsite

Responsibilities

You will be mainly accountable for:

• Performing field service tasks related to predictive and preventive maintenance on low-voltage motors
• Conducting vibration analysis and current spectrum diagnostics to identify potential failures and optimize motor performance
• Preparing material lists and ensuring all necessary parts and tools are available and meet quality standards
• Executing service activities with a first-time-right approach, ensuring timely and high-quality delivery
• Documenting service activities and preparing customer reports for validation and signature

Qualifications

• Background as an Electrotechnical, Electrical, or Mechanical Technician (Diploma or equivalent)
• 2+ years of experience in field service or maintenance of electrical/mechanical systems, preferably in industrial environments
• Familiarity with diagnostic tools and platforms for motor analysis
• Passionate about problem-solving, customer satisfaction, and continuous improvement
• Fluent in Italian and proficient in English (spoken and written)
• Willingness to travel across Italy and abroad

Benefits

• Competitive compensation: Attractive salary packages and performance bonuses
• Corporate welfare: Access to a wide range of services and personal well-being support
• Career development: Structured career paths, individual development plans, opportunities for internal mobility, including international roles, technical and managerial training programs, mentoring and access to global learning platforms
• Flexibility and work-life balance: Flexible working hours, hybrid work options, and a strong focus on work-life integration
• Employee Support: Free services like psychological help, wellness coaching, and emotional support for employees and their families
• Parental Leave: At least 12 weeks of fully paid leave for primary caregivers and 4 weeks for secondary caregivers, promoting DEI values
• Meal allowance: Access to canteen is provided to support daily lunch expenses

About the Motion Business Area

ABB Motion Service Division serves customers worldwide by maximizing uptime, extending product life cycle and enhancing the performance and energy efficiency of their electrical motion solutions. The Division is leading the way in digitalization by securely connecting motors and drives, increasing operational uptime and improving efficiency. The services offered make the difference for our customers and partners every day by helping keep their operations running profitably, safely and reliably.

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

Why ABB

Working at ABB gives you the opportunity to contribute to a healthier and more prosperous world. Add to your story by joining a passionate team, focused on pushing the boundaries of technology to drive performance, shape new business models and find new ways of working that benefit our customers, partners and society. We want you to be proud of being part of ABB.

We Care

At ABB, we care about our people and their stories. We create safe, fair, equitable and inclusive working environments in which our people can succeed and develop, regardless of gender, ethnicity, sexual orientation or cultural, religious or social background. Diverse teams make us stronger. ABB is also committed to a high standard of integrity in everything we do.

We Grow

We help our people succeed and develop, and we empower them to create their own careers at ABB. Our benefits, reward and development programs encompass a wide array of offerings.

How to Apply

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