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Order Handling Specialist 80-100% (Career changers are welcome)

ABB

Order Handling Specialist 80-100% (Career changers are welcome)

ABB

Frauenfeld, Thurgau, Switzerland

·

On-site

·

Full-time

·

1d ago

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Sales Manager

__

In this role, you will have the opportunity to provide customer support, order, and payment-related assistance to meet target levels of service quality, operational efficiency, and customer satisfaction. You will also showcase your skill by supporting the meeting of established targets by overseeing progress and implementing improvement actions as needed.

The work model for the role is: #

This role is part of B&R Industrie-Automation AG in Frauenfeld**.You will be mainly accountable for**

  • Order & offer management
    Entering customer orders in SAP, invoicing orders, and preparing quotations

  • Scheduling & coordination
    Tracking delivery dates and schedules, acting as an interface with the production site in Austria

  • Customer & stakeholder communication
    Handling customer correspondence via email in German, English, and French

  • Cross‑functional support
    Managing the telephone switchboard in German and French and collaborating closely with Sales and Engineering

Qualifications for the role

  • Degree in commercial education or technical studies with additional commercial training; candidates switching from other professions are welcome

  • Genuine interest in technology with a high willingness to learn and develop

  • Experience working with ERP systems (e.g. SAP) and Microsoft Office

  • Comfortable communicating in German; knowledge of French

  • Authorized to work in Switzerland

More about us

Machine Automation Division (B&R) provides intelligent, open and adaptive solutions that are driving the transformation towards a more productive and sustainable future. For more than 45 years, we support machine builders and end users across all industries in implementing innovative automation solutions that enhance efficiency, flexibility and performance of their machines and applications. Our comprehensive portfolio ranges from track technology and motion control to vision systems, robotics, software and services. We partner closely with our customers to deliver integrated solutions that give them a clear competitive edge in a rapidly evolving industrial landscape.

This recruitment process is led by Ceren Özen, Talent Acquisition Partner, at ABB Switzerland.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit [

https: //www.abb.com](https://www.abb.com) to learn more about the impact of our solutions across the globe.

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About ABB

ABB

ABB

Public

ABB is a multinational technology corporation that provides electrification, robotics, automation, and motion solutions for industrial and infrastructure applications.

10,001+

Employees

Zurich

Headquarters

$28.5B

Valuation

Reviews

3.5

3 reviews

Work-life balance

3.0

Compensation

2.0

Culture

2.5

Career

3.5

Management

2.0

35%

Recommend to a friend

Pros

Award ceremonies and achievement recognition

Professional experience opportunities

Relevant marketing and writing experience

Cons

Awards only recognize sales and leadership teams

Auxiliary departments excluded and understaffed

No cost of living raises provided

Salary Ranges

405 data points

Mid/L4

Senior/L5

Mid/L4 · Project Manager

102 reports

$117,433

total per year

Base

$109,179

Stock

-

Bonus

$8,254

$79,130

$175,443

Interview experience

5 interviews

Difficulty

3.8

/ 5

Duration

14-28 weeks

Offer rate

20%

Experience

Positive 0%

Neutral 60%

Negative 40%

Interview process

1

Application Review

2

Phone Screen

3

Technical Interview

4

System Design/Panel Interview

5

Onsite/Final Round

6

Offer Decision

Common questions

Technical Knowledge

System Design

Behavioral/STAR

Past Experience

Problem Solving