Local Division Service Sales Support Manager - Head of Area Manager

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Service Sales Support Manager:

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Your role and responsibilities

You will lead the Sales Support team and oversee the implementation of sales support strategy for the ELSE Primary Service Center Italy export business. You will ensure world-class technical and commercial support for internal and external customers across multiple markets and countries. Every day, you will drive sales growth, monitor business results, and enable your Area Managers to successfully sell our Low Voltage and Medium Voltage product portfolio, whilst overseeing estimations, bids, and proposals ensuring alignment with ABB standards, commercial targets, and Operational Results (OR) KPIs.

Work model for the role is: #.

In this role, you’ll help run what runs the world by taking on meaningful work that drives real impact, as you will be accountable for:

• Lead, mentor, and manage the Sales Support team and Area Managers accountable for export business; set clear targets, develop team capabilities, and drive accountability for sales growth and OR KPI achievement across designated countries.

• Develop and implement the local sales support strategy aligned with ABB Electrification Service (ELSE) global vision; monitor, review, and adjust approach to ensure continuous improvement and market competitiveness.

• Monitor project pipeline, identify sales opportunities, remove blockers, and enable the team to accelerate deal closure.

• Drive enablement initiatives for LV and MV product portfolio.

Qualifications for the role

• Proven experience leading sales teams: 8+ years in sales management or sales support leadership roles, with demonstrated success in growing export business, achieving revenue targets, and driving OR KPI performance.
• Deep expertise in LV & MV electrical product portfolios and the electrification/electrical distribution market; or equivalent circuit breakers, switchgear, and retrofit solutions.
• Highly adept with sales enablement tools, CRM platforms (SAP, Salesforce, or equivalent), and project pipeline management methodologies; experience with multi-country sales coordination and international market dynamics.
• You are passionate about team development, strategic thinking, and delivering commercial excellence; you are captivated by driving sales growth, building high-performing teams, and solving complex customer challenges through innovative sales approaches.
• Degree in Business Administration, Industrial Engineering, Commercial Management, or related field is preferred.
• You are fluent in Italian and English; proficiency in additional European languages (German, French, Spanish) is a plus.
• You demonstrate strong communication, negotiation, and stakeholder management skills; ability to thrive in a matrix organization with cross-functional collaboration.

Benefits

Locally, you can count on:

• Competitive compensation: Attractive salary packages and performance bonuses.
• Corporate welfare: Access to a wide range of services and personal well-being support.
• Career development: Structured career paths, individual development plans, opportunities for internal mobility, including international roles, technical and managerial training programs, mentoring and access to global learning platforms.
• Flexibility and work-life balance: Flexible working hours, hybrid work options, and a strong focus on work-life integration.
• Employee Support: free services like psychological help, wellness coaching, and emotional support for employees and their families.
• Parental Leave: at least 12 weeks of fully paid leave for primary caregivers and 4 weeks for secondary caregivers, promoting DEI values.

More about us

ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division’s extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.

Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. Run What Runs the World.

#ABBCareers #RunwithABB

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit [

https: //www.abb.com](https://www.abb.com) to learn more about the impact of our solutions across the globe.