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Service Sales Specialist

ABB

Service Sales Specialist

ABB

Pune, Mahārāshtra, India

·

On-site

·

Full-time

·

3w ago

Required Skills

Paint robotics

PLC systems

Sales

Customer relationship management

Technical knowledge

About the Role

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we've announced the plan for Soft Bank Group to acquire ABB Robotics. Soft Bank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you'll be part of a pioneering team shaping the future of robotics—working alongside world-class experts in a fast-moving, innovation-driven environment.

This Position reports to: Service Manager

Responsibilities

You will be mainly accountable for:

  • Responsible for developing Paint Upgrade business in India – Paint Upgrade SAS Business
  • This business will be in addition to Paint upgrade business captured by regional system Manager & India System manager
  • Analyzing all paint Robots & Equipment's installed base in India and identify total business potential
  • Studying India installed base (in terms of Paint Installations) and targeting potential customers
  • Analyzing total Business potential and developing strategies & plans in place for continuous improvement in market penetration
  • Developing Paint upgrade business as New Business area (additional Business in addition to existing SAS business)
  • Focus on installed base penetration (IB) and selling the Paint Upgrade Service product portfolio in collaboration with other ABB service units
  • Building long term customer relationships and ensuring immediate response to specific customer needs and issues

Qualifications

  • You must have experience in paint robots & applications, including experience of PLC systems, logics, communications, Field Buses and other robotic peripheral equipment's
  • 10-12 years of experience in Paint Processes & Systems
  • Ability to be proactive to support customer needs
  • Ability to identify & pursue sales leads for additional Robotic and system opportunities
  • Ability to work autonomously and make sound judgments
  • Enhanced knowledge of PLC (Programmable Logic Controllers), communications, Field Buses, and other robotic peripheral equipment's
  • Ability to collaborate with other service functions, INPPA team & Global SAS team
  • Qualified BE/B. Tech with relevant experience in robotics customer service field for eight plus years
  • Good knowledge of Mechanical and Electrical software and Hardware
  • Ability to communicate gently with customers (external and internal) in high-pressure situations and maintain strong customer relationship
  • Willingness to travel across all regions for Service Sales – Travel time >70%
  • Readiness for option to relocate if needed in future

About ABB

ABB Robotics & Discrete Automation Business area provides robotics, and machine and factory automation including products, software, solutions and services. Revenues are generated both from direct sales to end users as well as from indirect sales mainly through system integrators and machine builders.

Visit www.abb.com/robotics for more information.

Why ABB

Working at ABB gives you the opportunity to contribute to a healthier and more prosperous world. Add to your story by joining a passionate team, focused on pushing the boundaries of technology to drive performance, shape new business models and find new ways of working that benefit our customers, partners and society. We want you to be proud of being part of ABB.

We Care

At ABB, we care about our people and their stories. We create safe, fair, equitable and inclusive working environments in which our people can succeed and develop, regardless of gender, ethnicity, sexual orientation or cultural, religious or social background. Diverse teams make us stronger. ABB is also committed to a high standard of integrity in everything we do.

We Grow

We help our people succeed and develop, and we empower them to create their own careers at ABB. Our benefits, reward and development programs encompass a wide array of offerings.

How to Apply

Do you want to shape the future, together with us? Get more insights into our recruitment process and find some helpful tips and tricks how to join the team. Make our story your story.

We value people from different backgrounds. Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

For current open positions you can visit our career website https://global.abb/group/en/careers and apply.

Fraud Warning: Any genuine offer from ABB will always be preceded by a formal application and interview process. We never ask for money from job applicants. Please refer to detailed recruitment fraud caution notice using the link https://global.abb/group/en/careers/how-to-apply/fraud-warning.

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About ABB

ABB

ABB

Public

ABB is a multinational technology corporation that provides electrification, robotics, automation, and motion solutions for industrial and infrastructure applications.

10,001+

Employees

Zurich

Headquarters

Reviews

3.5

3 reviews

Work Life Balance

3.0

Compensation

2.0

Culture

2.5

Career

3.5

Management

2.0

35%

Recommend to a Friend

Pros

Award ceremonies and achievement recognition

Professional experience opportunities

Relevant marketing and writing experience

Cons

Awards only recognize sales and leadership teams

Auxiliary departments excluded and understaffed

No cost of living raises provided

Salary Ranges

405 data points

Mid/L4

Senior/L5

Mid/L4 · Project Manager

102 reports

$117,433

total / year

Base

$109,179

Stock

-

Bonus

$8,254

$79,130

$175,443

Interview Experience

5 interviews

Difficulty

3.8

/ 5

Duration

14-28 weeks

Offer Rate

20%

Experience

Positive 0%

Neutral 60%

Negative 40%

Interview Process

1

Application Review

2

Phone Screen

3

Technical Interview

4

System Design/Panel Interview

5

Onsite/Final Round

6

Offer Decision

Common Questions

Technical Knowledge

System Design

Behavioral/STAR

Past Experience

Problem Solving