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Service Sales Engineer

ABB

Service Sales Engineer

ABB

Istanbul, İstanbul, Türkiye

·

On-site

·

Full-time

·

1w ago

Required Skills

Sales

Customer service

Motion systems knowledge

English

Turkish

CRM

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This Position reports to:

Regional Service Sales Manager:

A key role in assisting the sales team, the Service Sales Engineer generates service sales leads and develops new market opportunities by utilizing market trend information, identifying and exploring potential new service portfolios within the designated area(s) for Motion Service (MOSE) in İstanbul /Turkey. In this role, your solid sales and market knowledge will assist you in providing customers with efficient and effective solutions

The work model for the role is: {onsite}

Your role and responsibilities

  • Establishes and maintains effective customer relationships to understand customer needs and provides a solution, promote customer understanding about entire service sales product portfolio,

  • Charts out and monitors sales proposals, tenders and follows up proposal statistics. Prepares ABB’s Service offerings based on customer needs and ensures a positive customer experience throughout the sales process,

  • Plans and performs the right number of weekly sales visits, reporting them on CRM,

  • Performs regular status reviews and proposes recovery plan(s) in cases of potential order shortfalls,

  • Penetrates IB, promotes various upgrade, retrofit and value-added solutions to the benefit of the customer and ABB,

  • Ensures appropriate technical and financial aspects of offers, including prices and trading conditions. Communicates details in accordance with ABB offering and strategy (delivery time, payments, and general terms and conditions),

  • Acts as a marketer/salesperson of ABB’s service products and solutions during marketing activities (campaigns, trade fairs, exhibitions, conferences, customer meetings).

  • Identifies and initiates the development of new market opportunities in the designated market and ensures know-how sharing and cross-collaboration

  • Qualifications for the role

  • Graduated from Electrical, Electrical and Electronics, Control Engineering.

  • Experienced professional with knowledge of sales and customer service best practices,

  • Product and market knowledge of Motion systems (Drives & Motors),

  • Fluent in English, Turkish language,

  • Teamwork and customer-oriented profile with effective communication skills,

  • Willing to travel frequently for customer visit and presentations

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

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About ABB

ABB

ABB

Public

ABB is a multinational technology corporation that provides electrification, robotics, automation, and motion solutions for industrial and infrastructure applications.

10,001+

Employees

Zurich

Headquarters

Reviews

3.5

3 reviews

Work Life Balance

3.0

Compensation

2.0

Culture

2.5

Career

3.5

Management

2.0

35%

Recommend to a Friend

Pros

Award ceremonies and achievement recognition

Professional experience opportunities

Relevant marketing and writing experience

Cons

Awards only recognize sales and leadership teams

Auxiliary departments excluded and understaffed

No cost of living raises provided

Salary Ranges

405 data points

Mid/L4

Senior/L5

Mid/L4 · Project Manager

102 reports

$117,433

total / year

Base

$109,179

Stock

-

Bonus

$8,254

$79,130

$175,443

Interview Experience

5 interviews

Difficulty

3.8

/ 5

Duration

14-28 weeks

Offer Rate

20%

Experience

Positive 0%

Neutral 60%

Negative 40%

Interview Process

1

Application Review

2

Phone Screen

3

Technical Interview

4

System Design/Panel Interview

5

Onsite/Final Round

6

Offer Decision

Common Questions

Technical Knowledge

System Design

Behavioral/STAR

Past Experience

Problem Solving