ABB Service Sales Rotational Program

About ABB

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

Our Core Values

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.

The Role

Reports to: Service Sales Manager

This position is part of a 24-month rotational program designed for early talent training, personal and professional growth, and networking. Different rotations will focus on developing inside sales, marketing, leadership skills, and ABB product knowledge. You will complete the rotational program with the Electrification Service business group.

Work Model: Onsite

Location: China (EL Service division)

About the Electrification Service Business Group

Based on ABB Group's leading technology and rich service experience, the Electrification Service business group is committed to providing users with life-cycle support services for electrification equipment. Business types include 11 service categories:

• Installation and commissioning
• Training
• Spare parts
• Maintenance
• Repairs
• Engineering & Consulting
• Advanced services
• Extension, upgrades & retrofits
• End of life service
• Replacement
• Service agreements

Responsibilities

You will be mainly accountable for:

• Penetrate into IB, promote various upgrade, retrofit, and value-add solutions to the benefit of the customer(s) and ABB
• Understand the channel strategy and the establishment of related prices and prepare sales plans, review them, and propose recovery plan(s) when needed
• Utilize IB database to understand the existing IB and identify and develop sales opportunities for service products and solutions to penetrate the existing IB or new IBs in the market
• Focus on the entire service portfolio to secure profit for assigned business / product groups
• Generate service sales leads and develop new market opportunities by utilizing market trend information and through identifying and exploring potential new service portfolios
• Sell entire service product portfolio to expand ABB footprint in the designated area(s)
• Act as a marketer/salesperson of ABB's service products and solutions during marketing activities (campaigns, trade fairs, exhibitions, conferences, customer meetings)
• Translate the needs of customers into relevant ABB Service offerings and solutions
• Establish long-term customer relationships by understanding their requirements and applicable regulations and by demonstrating in-depth technical service product/solutions knowledge to promote Life Cycle Management (LCM)
• Document customer feedback and ensure customer satisfaction throughout the sales process
• Update IB in the Service database regularly with the changes made at site
• Contribute to risk assessments related to price and quality
• Register required information in the appropriate customer database
• Plan and perform the right number of weekly sales visits and report them on CRM
• Report leads/opportunities, manage, and update pipeline in CRM
• Update and monitor sales proposals and tenders and follow-up on proposal statistics
• Communicate contract details in accordance with ABB offering and strategy and manage administrative sales processes

Qualifications

• Bachelor's degree in Electric & Automation related field
• Fluency in English and Mandarin
• Strong Market and Business know-how
• Excellent communication and interpersonal skills
• Ability to work collaboratively in a team environment and manage multiple projects
• Strong problem-solving skills and a proactive approach to identifying opportunities

What's in it for you?

We empower you to take initiative, challenge ideas, and lead with confidence. You'll grow through meaningful work, continuous learning, and support that's tailored to your goals. Every idea you share and every action you take contributes to something bigger.

Benefits

ABB provides competitive benefits. Ask us for details!

About ABB's Service Division

ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division's extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.

Why ABB

Working at ABB gives you the opportunity to contribute to a healthier and more prosperous world. Add to your story by joining a passionate team, focused on pushing the boundaries of technology to drive performance, shape new business models and find new ways of working that benefit our customers, partners and society. We want you to be proud of being part of ABB.

We Care

At ABB, we care about our people and their stories. We create safe, fair, equitable and inclusive working environments in which our people can succeed and develop, regardless of gender, ethnicity, sexual orientation or cultural, religious or social background. Diverse teams make us stronger. ABB is also committed to a high standard of integrity in everything we do.

We Grow

We help our people succeed and develop, and we empower them to create their own careers at ABB. Our benefits, reward and development programs encompass a wide array of offerings.

How to Apply

Do you want to shape the future, together with us? Get more insights into our recruitment process and find some helpful tips and tricks how to join the team. Make our story your story.

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.