Technical Sales Support Specialist

About the Role

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

Reports to: Sales Support Manager

Mission Statement

Support the local Sales organization/customers in determining the most technically appropriate and cost-effective solutions and prepare technical descriptions of the applied products and technology to support the proposal process. Serve as a key technical resource in the assigned area.

Main Accountabilities

Working as a member of the PG System Drive sales support team, reporting to technical sales support team leader.

1. Sales Support

• Offer technical advice and provide comment on enquiry specifications for customers/channels/Sales Engineers with ABB products/systems/applications
• Provide technical support during technical meetings, product presentations and negotiations
• Provide suitable technical solution and proposal to customers with sales

2. Diagnostic Studies

• Perform analytic and diagnostic studies to determine most suitable technical solution to meet customer needs
• Propose technical solutions for complex enquiries
• Support the off-site and on-site service from technical side

3. Presentations

• Prepare and deliver technical presentations and demonstrations for both internal staff and customers on complex product issues

4. Training

• Offer product/solution/service related training

5. Technical Documentation

• Manage the process of translating the training material of the product and training courseware

6. Feedback

• Follow and collect customer need and competitor information for R&D

7.

Supported Product Group:

• Low voltage drive
• MV general purpose drive

8.

Other Technical Tasks:

• Execute other technical tasks related to SD business

About ABB System Drives

ABB System Drives is the market leader in high-power, high-performance drives, drive systems and packages for industrial process and large infrastructure applications, and a leading supplier of power conversion equipment for renewable energy and other applications. The Division offers global support to help customers, partners and equipment manufacturers with asset reliability, performance improvement and energy efficiency in mission critical applications.

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

Why ABB

Working at ABB gives you the opportunity to contribute to a healthier and more prosperous world. Add to your story by joining a passionate team, focused on pushing the boundaries of technology to drive performance, shape new business models and find new ways of working that benefit our customers, partners and society. We want you to be proud of being part of ABB.

We Care

At ABB, we care about our people and their stories. We create safe, fair, equitable and inclusive working environments in which our people can succeed and develop, regardless of gender, ethnicity, sexual orientation or cultural, religious or social background. Diverse teams make us stronger. ABB is also committed to a high standard of integrity in everything we do.

We Grow

We help our people succeed and develop, and we empower them to create their own careers at ABB. Our benefits, reward and development programs encompass a wide array of offerings.

How to Apply

Do you want to shape the future, together with us? Get more insights into our recruitment process and find some helpful tips and tricks how to join the team. Make our story your story.

技术销售支持专员

职位说明

ABB 帮助工业超越——更精益，更清洁。这里，进步是一种期待——对你、你的团队和世界。作为全球市场领导者，我们将为您提供实现目标所需的一切。这不会总是容易的，成长需要勇气。但在 ABB，您永远不会独自奔跑。运行世界的力量。

汇报对象： 销售支持经理

任务描述

支持销售/客户，确定最适合的技术解决方案，并准备所应用产品技术说明，以支持销售过程，并作为区域的主要技术资源。

主要岗位职责

作为系统传动（System Drives）PG销售支持团队的一员，向技术销售支持团队的领导汇报。

1. 销售支持

• 为客户/渠道/销售工程师提供技术咨询，并就 ABB 产品/系统/应用程序的询价选型提供意见
• 在技术会议、产品展示和谈判等场合提供技术支持
• 与销售一起为客户提供合适的技术方案和建议

2. 产品诊断分析

• 针对问题进行产品诊断和分析，确定最适合的技术解决方案满足客户的需求
• 为复杂的询价提出技术解决方案
• 从技术方面支持非现场、现场服务

3. 技术演示

• 为内部员工和客户准备并提供关于产品和问题的技术演示、资料等

4. 培训

• 提供产品/解决方案/服务相关的培训

5. 技术文档

• 技术文档管理，产品培训材料和培训课件的翻译及维护

6. 反馈

• 跟踪并收集客户需求和竞争对手的信息

7. 支持的产品组

• 低压传动
• 中压通用传动

8. 其他技术任务

• 执行业务相关其他技术任务

关于 ABB 系统传动

ABB 系统传动是高功率、高性能传动装置、传动系统和工业过程及大型基础设施应用套件的市场领导者，也是可再生能源和其他应用电能转换设备的领先供应商。该部门提供全球支持，帮助客户、合作伙伴和设备制造商在任务关键应用中提高资产可靠性、改进性能和提高能源效率。

我们重视来自不同背景的人才。这是否可能成为您的故事？立即申请或访问 www.abb.com，详细了解我们的信息并了解我们的解决方案在全球范围内的影响。

为什么选择 ABB

在 ABB 工作，您有机会为更健康、更繁荣的世界做出贡献。加入一个充满热情的团队，通过推动技术边界来推动性能，塑造新的商业模式，找到新的工作方式，以造福我们的客户、合作伙伴和社会。我们希望您为成为 ABB 的一部分而感到自豪。

我们关心

在 ABB，我们关心我们的员工及其故事。我们创建安全、公平、公正和包容的工作环境，让员工能够成功和发展，无论其性别、种族、性取向或文化、宗教或社会背景如何。多元化的团队使我们更强大。ABB 也致力于在我们所做的一切事情中保持高标准的诚信。

我们成长

我们帮助我们的员工成功和发展，并授权他们在 ABB 创造自己的职业生涯。我们的福利、奖励和发展计划涵盖各种各样的方案。

如何申请

您想与我们一起塑造未来吗？深入了解我们的招聘流程，并找到一些有用的提示和技巧来加入团队。让我们的故事成为您的故事。