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Sales Support - Lead generation & Account Management
Bangalore, Karnātaka, India
·
On-site
·
Full-time
·
1mo ago
Required Skills
Technical support
Lead generation
Account management
Customer service
Job Description
About ABB
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.
ABB Motion provides pioneering technology, products, solutions and related services to industrial customers to increase energy efficiency, improve safety and reliability, and maintain precise control over processes. The portfolio includes motors, generators and drives for a wide range of applications in all industrial sectors.
About the Role
Reports to: Sales Manager
Work Model: #Li_Onsite
Location: Bangalore, India
Business Unit: Motion
In this role, you will have the opportunity to support the assigned Sales organization (division and market) and customers during the proposal process. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise by preparing technical descriptions of the products and technology, determining costs, and preparing final documentation.
Responsibilities
You will be mainly accountable for:
- Offering technical advice and solutions on inquiries from customers/channels/Sales Specialists about ABB products/systems/applications
- Performing analytic and diagnostic studies to determine the optimal technical solution to meet customer needs and address complex inquiries
- Developing and maintaining new sales opportunities and resolving specific customer problems; and ensuring achievement of targets on orders, Net Price Variance (NPV), and Net Promoter Score (NPS)
- Ensuring the achievement of budget goals, including volume targets and profitable growth, across all assigned product groups and in the respective countries
- Collaborating with sales and marketing teams to improve lead generation processes and supporting achievement of the strategic targets
- Consistently achieving and exceeding weekly/monthly targets and KPIs for lead generation
- Maintaining and updating the lead database, ensuring accurate and current records using SFDC systems
Qualifications
- Bachelor's degree in marketing, Business Administration
Why Join ABB
We Care
At ABB, we care about our people and their stories. We create safe, fair, equitable and inclusive working environments in which our people can succeed and develop, regardless of gender, ethnicity, sexual orientation or cultural, religious or social background. Diverse teams make us stronger. ABB is also committed to a high standard of integrity in everything we do.
We Grow
We help our people succeed and develop, and we empower them to create their own careers at ABB. Our benefits, reward and development programs encompass a wide array of offerings.
Working at ABB gives you the opportunity to contribute to a healthier and more prosperous world. Add to your story by joining a passionate team, focused on pushing the boundaries of technology to drive performance, shape new business models and find new ways of working that benefit our customers, partners and society.
How to Apply
Do you want to shape the future, together with us? Get more insights into our recruitment process and find some helpful tips and tricks how to join the team. Make our story your story.
For current open positions you can visit our career website https://global.abb/group/en/careers and apply.
Fraud Warning
Any genuine offer from ABB will always be preceded by a formal application and interview process. We never ask for money from job applicants. Please refer to detailed recruitment fraud caution notice using the link https://global.abb/group/en/careers/how-to-apply/fraud-warning.
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About ABB

ABB
PublicABB is a multinational technology corporation that provides electrification, robotics, automation, and motion solutions for industrial and infrastructure applications.
10,001+
Employees
Zurich
Headquarters
Reviews
3.5
3 reviews
Work Life Balance
3.0
Compensation
2.0
Culture
2.5
Career
3.5
Management
2.0
35%
Recommend to a Friend
Pros
Award ceremonies and achievement recognition
Professional experience opportunities
Relevant marketing and writing experience
Cons
Awards only recognize sales and leadership teams
Auxiliary departments excluded and understaffed
No cost of living raises provided
Salary Ranges
405 data points
Mid/L4
Senior/L5
Mid/L4 · Project Manager
102 reports
$117,433
total / year
Base
$109,179
Stock
-
Bonus
$8,254
$79,130
$175,443
Interview Experience
5 interviews
Difficulty
3.8
/ 5
Duration
14-28 weeks
Offer Rate
20%
Experience
Positive 0%
Neutral 60%
Negative 40%
Interview Process
1
Application Review
2
Phone Screen
3
Technical Interview
4
System Design/Panel Interview
5
Onsite/Final Round
6
Offer Decision
Common Questions
Technical Knowledge
System Design
Behavioral/STAR
Past Experience
Problem Solving