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This position reports to:

Local Division Manager:

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Your role and responsibilities
In this role, you will have the opportunity to ensure the Service portfolio is delivered effectively according to ABB standard processes and safety guidelines to satisfy customers. Each day, you will execute technical support, act as a specialist, and solve problems in your own area of expertise. You will also showcase your expertise by communicating both with the customer and ABB sales teams proactively to ensure customer needs are understood and business opportunities utilized for service growth.

The work model for the role is: Hybrid

This role is contributing to the Railway and Mobile e-Power in Traction division, Motion Business area in South Korea. Main stakeholders are OEM customers and End-users in traction field.

You will be mainly accountable for:

• Providing technical support and solving problems in own expertise area via remote or on-site service in any Service category.

• Determining effective Service applications, equipment, and methods to develop, market, or manufacture new Service offerings to respond to customer requirements cost-effectively.

• Providing technical consulting on Service solutions to management and customers.

• Identifying new sales opportunities, proactively communicating both with the customer and ABB sales teams to ensure customer needs are understood and business opportunities utilized for service growth.

• Developing Service sales opportunities and growing the after-sales business for Traction products, ensuring long-term customer satisfaction and operational reliability.

• Providing comprehensive commissioning support for Traction systems, including on-site testing, validation, and troubleshooting

Qualifications for the role

• Over 2 years of experience in the traction and railway field

• Proficient in tools and knowledge relevant to the traction industry

• Strong expertise in of Power converter, Driver, and Motor

• Passionate about project management and customer service

• Bachelor's Degree in Power conversion, Electric technology, Electrical Engineering, or related field

• Business-level proficiency in English (verbal and written) and native-level in Korean fluency

More about us

ABB Traction Division is a recognized leader in onboard propulsion technologies that drive innovation in rail, bus, and industrial vehicle electrification. A comprehensive range of high-performance and full lifecycle managed propulsion, auxiliary and energy storage solutions help improve energy efficiency and contribute to making transportation more sustainable.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.