IS Operations Manager

• Finance Domain

About the Role

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

Reports to: IS Service Owner, Common Processes

Work model: Hybrid (#Li-hybrid)

ABB Information Systems (IS) delivery team for Finance domain is looking for an IS Operations Manager to work with key global financial systems supporting Core and Common finance processes. In that role, you will be part of the team responsible for delivering and supporting Finance Services, taking end to end responsibility for the applications from both support and development perspective, having significant contribution into the current and future Services delivered to the business. It is a great opportunity to participate in shaping complex environment of advanced corporate systems, cooperating with experts from all over the world in tackling challenges and driving opportunities.

Responsibilities

You will be mainly accountable for:

• End-to-end responsibility for maintenance and development of applications
• Shaping of Roadmap for application
• Collaboration with Development teams (internal and external) as well as other teams in the organization to create and manage integrated, business process-oriented SLAs; collaboration with both to define new SLAs when building a new solution
• Accountability for the resolution for any incident, change or project which has, or might have, a major impact on the relevant IS application
• Triggering and driving improvement initiatives on quality of service, ensuring better alignment with business needs
• Leading the Service Review Meetings to review the status and quality of the application/service
• Maintaining change backlog for applications and platforms, driving application change process
• Ensuring compliance with external regulations (SOX)
• Support in cost estimates and project plans for the applications or integration platforms in scope
• Support of application financial plan execution
• Cooperation with the Solution Architects in regards to Application architecture
• Building and maintaining relationship with vendors

Qualifications

• Master's or Bachelor's Degree in Computer Science, Finance, Economy or related field
• Minimum 3 years of experience managing global application/services or implementation projects
• Proven experience of working with IT service management concepts (ITIL)
• Good organization and self-discipline, time management and decisiveness
• Fluency in English, both written and spoken, is essential
• Strong analytical skills and a deep understanding of the overall context of business processes and technologies
• Excellent communication and interpersonal skills
• Scrum or general Agile knowledge and working experience is a plus
• Financial planning and reporting systems knowledge is a plus

Why ABB

Working at ABB gives you the opportunity to contribute to a healthier and more prosperous world. Add to your story by joining a passionate team, focused on pushing the boundaries of technology to drive performance, shape new business models and find new ways of working that benefit our customers, partners and society. We want you to be proud of being part of ABB.

We Care

At ABB, we care about our people and their stories. We create safe, fair, equitable and inclusive working environments in which our people can succeed and develop, regardless of gender, ethnicity, sexual orientation or cultural, religious or social background. Diverse teams make us stronger. ABB is also committed to a high standard of integrity in everything we do.

We Grow

We help our people succeed and develop, and we empower them to create their own careers at ABB. Our benefits, reward and development programs encompass a wide array of offerings.

How to Apply

Do you want to shape the future, together with us? Get more insights into our recruitment process and find some helpful tips and tricks how to join the team. Make our story your story.

Visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.