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This Position reports to:

Service Team Leader:

The work model for the role is: #Li_Onsite

This role is contributing to the Motion business based at Kolkata , India:

You will be mainly accountable for:

• Contributing to customer satisfaction by executing service work according to customer order and expectation

• Clear understanding of sense of urgency and care in the direct area of responsibility

• Performing entry level field service tasks, identifying technical problems and makes analysis through remote or on-site activity in service categories and products for which they are certified to perform

• Preparing material lists needed for service activity and ensuring that all materials, parts and equipment are available and at the appropriate quality for service activities

• Preparing all documents and customer reports to be signed by the customer representative and utilize all relevant tools

• Troubleshooting simple equipment failure and makes recommendations to avoid repeating the problem in the future Proactively executing work on a first-time right approach with customers, and ensures the job is done on time and on quality

Qualifications for the role

• Degree in B-Tech/BE - Electrical or Electronics

• Minimum 5 years experience in VFD Drives

• Experience with Installation & Commissioning of VFD drives ,Field Service

• Travelling Mandatory

• Knowledge on technical Support for field service activity

• Ability to work under pressure and facing customer in critical hours

ABB Motion provides pioneering technology, products, solutions and related services to industrial customers to increase energy efficiency, improve safety and reliability, and maintain precise control over processes. The portfolio includes motors, generators and drives for a wide range of applications in all industrial sectors.

We value people from different backgrounds. Could this be your story? Apply today or visit[www.abb.com

](http: //www.abb.com/)to read more about us and learn about the impact of our solutions across the globe. #MyABBStory

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. We welcome people from all backgrounds and experiences.

Ready to make an impact? Apply today or visit www.abb.com to learn more about the impact of our solutions across the globe.

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