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JobsABB

Technical Support Specialist-2

ABB

Technical Support Specialist-2

ABB

Bangalore, Karnātaka, India

·

On-site

·

Full-time

·

1mo ago

Required Skills

Lightning Protection System Design

Risk Assessment

AutoCAD

Bill of Materials Preparation

Earthing Systems Design

Technical Documentation

Job Description

About ABB

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.

Position Information

Reports to: Sales Director – Installation Products, India

Work Model: #Li-Onsite

Location: Bangalore, India

Division: ABB India, Electrification Business Installation Products

About the Role

In this role, you will have the opportunity to handle sales, marketing and prescription activities related to products, within the defined industry segment for PAN India. Each day, you will ensure that the division and related sales units substantially improve their sales, margins, market share, and customer satisfaction in the select market segment. You will also showcase your expertise by developing and implementing a market-based strategy including direct, third party, and project sales and enhancing cross-division and cross-region business-led collaborations for the specific market segment.

Responsibilities

You will be mainly accountable for:

  • LPS Design & Engineering: Design and develop Lightning Protection Systems (LPS) for buildings, infrastructure, industrial, and renewable energy projects in compliance with IEC 62305 and NFC 17-102 standards
  • Risk Assessment & BOM Preparation: Perform lightning risk assessments using tools/CAD and prepare accurate Bills of Materials aligned with project designs and protection levels
  • Cross-Functional Collaboration: Work closely with sales, project, and civil/electrical teams to integrate LPS into overall system designs and customer solutions
  • Technical Documentation & Support: Prepare detailed technical drawings, reports, and documentation, and provide technical guidance and problem-solving assistance to installation teams and system integrators
  • Customer Focus & Reporting: Understand customer needs to identify new business opportunities and provide regular performance and insight reports to management

Qualifications

Education & Experience

  • Diploma or BE in Electrical & Electronics with 5+ years of experience in lightning protection and earthing system design

Technical Skills

  • Comprehensive knowledge of lightning protection standards IEC/IS 62305 and NFC 17-102, including their practical application in designs
  • Demonstrated capability in lightning protection and earthing system design, along with accurate Bill of Materials (BOM) preparation
  • Practical experience with lightning risk assessment methodologies for various types of projects
  • Proficient in AutoCAD or similar design tools for preparing layouts, drawings, and technical documentation
  • Good understanding of solar and renewable energy projects, and their specific lightning and earthing requirements
  • Comprehensive knowledge of different earthing systems applicable to industrial, commercial, infrastructure, and renewable installations

Soft Skills

  • Effective relationship management with sales and marketing teams, stakeholders, and customers
  • Proficient written and verbal communication skills

About the Installation Products Division

ABB Installation Products Division (formerly Thomas & Betts) helps manage the connection, protection and distribution of electrical power from source to socket. The Division's products are engineered to provide ease of installation and perform in demanding and harsh conditions, helping to ensure safety and continuous operation for utilities, businesses and people around the world.

Commercial Essentials product segment includes electrical junction boxes, commercial fittings, strut and cable tray metal framing systems for commercial and residential construction.

Premier Industrial product segment includes multiple product lines, such as Ty-Rap® cable ties, T&B Liquid tight Systems® protection products, PVC coated and nylon conduit systems, power connection and grounding systems, and cable protection systems of conduits and fittings for harsh and industrial applications.

The Division also manufactures solutions for medium-voltage applications used in the utility market under its marquee brands including Elastimold™ reclosers and switchgear, capacitor switches, current limiting fuses, Homac™ distribution connectors, Hi-Tech Valiant™ full-range current limiting fuse for fire mitigation, faulted current indicators and distribution connectors, cable accessories and apparatus with products for overhead and underground distribution. Manufacturing includes made-to-stock and custom-made solutions.

Why ABB

Working at ABB gives you the opportunity to contribute to a healthier and more prosperous world. Add to your story by joining a passionate team, focused on pushing the boundaries of technology to drive performance, shape new business models and find new ways of working that benefit our customers, partners and society. We want you to be proud of being part of ABB.

We Care

At ABB, we care about our people and their stories. We create safe, fair, equitable and inclusive working environments in which our people can succeed and develop, regardless of gender, ethnicity, sexual orientation or cultural, religious or social background. Diverse teams make us stronger. ABB is also committed to a high standard of integrity in everything we do.

We Grow

We help our people succeed and develop, and we empower them to create their own careers at ABB. Our benefits, reward and development programs encompass a wide array of offerings.

How to Apply

Do you want to shape the future, together with us? Get more insights into our recruitment process and find some helpful tips and tricks how to join the team. Make our story your story.

For current open positions you can visit our career website https://global.abb/group/en/careers and apply.

Fraud Warning: Any genuine offer from ABB will always be preceded by a formal application and interview process. We never ask for money from job applicants. Please refer to detailed recruitment fraud caution notice using the link https://global.abb/group/en/careers/how-to-apply/fraud-warning.

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About ABB

ABB

ABB

Public

ABB is a multinational technology corporation that provides electrification, robotics, automation, and motion solutions for industrial and infrastructure applications.

10,001+

Employees

Zurich

Headquarters

Reviews

3.5

3 reviews

Work Life Balance

3.0

Compensation

2.0

Culture

2.5

Career

3.5

Management

2.0

35%

Recommend to a Friend

Pros

Award ceremonies and achievement recognition

Professional experience opportunities

Relevant marketing and writing experience

Cons

Awards only recognize sales and leadership teams

Auxiliary departments excluded and understaffed

No cost of living raises provided

Salary Ranges

405 data points

Mid/L4

Senior/L5

Mid/L4 · Project Manager

102 reports

$117,433

total / year

Base

$109,179

Stock

-

Bonus

$8,254

$79,130

$175,443

Interview Experience

5 interviews

Difficulty

3.8

/ 5

Duration

14-28 weeks

Offer Rate

20%

Experience

Positive 0%

Neutral 60%

Negative 40%

Interview Process

1

Application Review

2

Phone Screen

3

Technical Interview

4

System Design/Panel Interview

5

Onsite/Final Round

6

Offer Decision

Common Questions

Technical Knowledge

System Design

Behavioral/STAR

Past Experience

Problem Solving