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Key Account Manager

ABB

Key Account Manager

ABB

Moorebank, New South Wales, Australia

·

On-site

·

Full-time

·

3w ago

Required Skills

Sales

Account management

Technical knowledge of electrical sector

Communication

Relationship building

Key Account Manager

  • Electrification Distribution Solutions

Your Role and Responsibilities

  • This Position reports to: National Sales Manager
  • ELDS

In this role, you'll help run what runs the world, by taking on meaningful work that drives real impact. Join us in the Electrification Distribution Solutions Team as a Key Account Manager and you'll have the opportunity to develop, implement, and manage the account strategy that focuses on share of wallet growth, profitability, and customer satisfaction. You will coordinate sales activities, monitor current projects, and manage the resolution of specific customer problems. You will also showcase your expertise by giving input on market price developments and tendencies.

Work model: Hybrid

Key Responsibilities

  • Lead development and execution of the account plan and Statement of Work growth actions, including executive relationship strategy, coverage plans, and opportunity prioritization across NSW and the ACT
  • Develop and execute targeted sales strategies to increase ABB's win rate on key customers and projects, positioning full-portfolio Medium Voltage (MV) Distribution Solutions throughout the entire sales cycle
  • Build senior relationships with key stakeholders and decision-makers to understand buying drivers and end user behaviors, converting insight into differentiated values and solutions
  • Define and deliver sales and gross margin targets for priority accounts; contribute pricing insights based on market dynamics and implement proactive responses to competitor activity
  • Navigate multiple tender platforms and collaborate closely with product and segment sales teams to align on market needs and ensure ABB is the first choice for investment projects
  • Understand key customer business drivers and risks (e.g., sustainability, digital, cybersecurity) and translate them into concrete opportunities for ABB, while maintaining 100% compliance with ABB's safety, integrity, and ethical standards

Qualifications for the Role

  • A solid foundation in Engineering (Electrical) or a relevant commercial qualification, giving you the confidence to engage in technical conversations and strategic discussions alike
  • At least 5 years' experience in sales or account management within a related industry, with a track record of building strong customer relationships and delivering results
  • Technical knowledge of the electrical sector, especially medium‑voltage solutions such as switchgear, protection relays, or compact secondary substations
  • Hands-on experience with estimating and tendering (ideally using SAP) as a strong advantage as you navigate complex bids and proposals
  • Excellent communication skills, capable of engaging confidently with stakeholders at every level, both inside the business and across the customer landscape

About ABB

ABB's Distribution Solutions Division facilitates the efficient and reliable distribution, protection and control of power by improving electric power quality while strengthening the resilience of the grid. The Division offers segment-specific products and solutions that largely serve utilities, industry and infrastructure segments, often providing the requisite medium-voltage link between high-voltage transmission systems and low-voltage users. With ABB Ability™ enabled connected solutions at its core, the offering includes medium-voltage air- and gas-insulated switchgear (1 to 66 kilovolts), indoor and outdoor circuit breakers, reclosers, fuses, contactors, relays, instrument transformers, sensors, motor control centers, as well as low-voltage switchgear for the ANSI standard markets.

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

Why ABB

Working at ABB gives you the opportunity to contribute to a healthier and more prosperous world. Add to your story by joining a passionate team, focused on pushing the boundaries of technology to drive performance, shape new business models and find new ways of working that benefit our customers, partners and society. We want you to be proud of being part of ABB.

We Care

At ABB, we care about our people and their stories. We create safe, fair, equitable and inclusive working environments in which our people can succeed and develop, regardless of gender, ethnicity, sexual orientation or cultural, religious or social background. Diverse teams make us stronger. ABB is also committed to a high standard of integrity in everything we do.

We Grow

We help our people succeed and develop, and we empower them to create their own careers at ABB. Our benefits, reward and development programs encompass a wide array of offerings.

How to Apply

Do you want to shape the future, together with us? Get more insights into our recruitment process and find some helpful tips and tricks how to join the team. Make our story your story.

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About ABB

ABB

ABB

Public

ABB is a multinational technology corporation that provides electrification, robotics, automation, and motion solutions for industrial and infrastructure applications.

10,001+

Employees

Zurich

Headquarters

Reviews

3.5

3 reviews

Work Life Balance

3.0

Compensation

2.0

Culture

2.5

Career

3.5

Management

2.0

35%

Recommend to a Friend

Pros

Award ceremonies and achievement recognition

Professional experience opportunities

Relevant marketing and writing experience

Cons

Awards only recognize sales and leadership teams

Auxiliary departments excluded and understaffed

No cost of living raises provided

Salary Ranges

405 data points

Mid/L4

Senior/L5

Mid/L4 · Project Manager

102 reports

$117,433

total / year

Base

$109,179

Stock

-

Bonus

$8,254

$79,130

$175,443

Interview Experience

5 interviews

Difficulty

3.8

/ 5

Duration

14-28 weeks

Offer Rate

20%

Experience

Positive 0%

Neutral 60%

Negative 40%

Interview Process

1

Application Review

2

Phone Screen

3

Technical Interview

4

System Design/Panel Interview

5

Onsite/Final Round

6

Offer Decision

Common Questions

Technical Knowledge

System Design

Behavioral/STAR

Past Experience

Problem Solving