Spare Parts Sales Engineer

• ABB Motion Service, China

About ABB

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

About the Role

We are seeking a Spare Parts Sales Engineer to join ABB Motion Service, Business Line Unit China in Shanghai. In this role, you will be responsible for driving internal spare parts sales for exported large electrical motors and generators. Through close collaboration with local ABB sales representatives, you will ensure a premium end-customer experience while maximizing sales volumes and margins and providing comprehensive spare parts support. You will also work very closely with our warranty and technical support team to provide the best possible end-customer experience.

In this role you will need customer service skills and knowledge, as well as the ability to learn and understand technical drawings. Team working skills and daring to be self-initiated but asking for help when needed is considered as an asset in this role.

Reports to: Manager, Motors & Generators BL China

Responsibilities

1. Supporting the local BL unit and customers in determining most technically appropriate and cost-effective solutions
2. Preparing technical/commercial offers for spare part or service based on customer specification requirements
3. Co-ordinating with vendors and cross function to arrive at optimum cost for ABB offering
4. Ensuring a good level of operational excellence for maintaining responsiveness and improving customer experience
5. Working closely with MOHP and LSU team to give the customer the best service experience
6. Coordinate field service resources to ensure smooth implementation of overseas field service projects
7. Using BOL, Salesforce, SAP for order data management and tracking
8. Committing to self-development and professional capability enhancement

Qualifications

• A Bachelor's degree or Master's degree in Engineering, ideally in Mechanical Engineering or Electrical Engineering
• A few years of experience in spare parts sales or after-sales service
• Understanding of international trade processes and logistics operations
• Basic technical knowledge to understand product specifications and technical documentation
• A collaborative, solution-focused approach, with strong written and spoken communication skills
• Fluent in Chinese and English with strong written and verbal communication capabilities

What's in it for you?

We empower you to take initiative, challenge ideas, and lead with confidence. You'll grow through meaningful work, continuous learning, and support that's tailored to your goals. Every idea you share and every action you take contributes to something bigger.

ABB offers a full range of benefits to help you thrive at work and beyond.

About the Motors and Generators Business Line Unit China

The Motors and Generators Business Line Unit China is a part of Motion Services division. Its mission is to support the front-end Local Service Units or the Local Sales Units to serve the customer's needs and requirements by implementing the service products as defined by the business.

Why ABB

Working at ABB gives you the opportunity to contribute to a healthier and more prosperous world. Add to your story by joining a passionate team, focused on pushing the boundaries of technology to drive performance, shape new business models and find new ways of working that benefit our customers, partners and society. We want you to be proud of being part of ABB.

We Care

At ABB, we care about our people and their stories. We create safe, fair, equitable and inclusive working environments in which our people can succeed and develop, regardless of gender, ethnicity, sexual orientation or cultural, religious or social background. Diverse teams make us stronger. ABB is also committed to a high standard of integrity in everything we do.

We Grow

We help our people succeed and develop, and we empower them to create their own careers at ABB. Our benefits, reward and development programs encompass a wide array of offerings.

How to Apply

Do you want to shape the future, together with us? Get more insights into our recruitment process and find some helpful tips and tricks how to join the team. Make our story your story.

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.