Service Sales Engineer

About the Role

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

Position reports to: Sales Manager

Work model: Onsite

Responsibilities

• In collaboration with the Service Sales Manager and/or Service Manager implements Service sales strategy
• Penetrates IB, promotes various upgrade, retrofit and value add solutions to the benefit of the customer and ABB
• Understands the channel strategy and the establishment of related prices and prepares sales plans, reviews them, and proposes recovery plan(s) when needed
• Regularly updates installed base in ServIS (the approved Service database) with the changes made at site
• Utilizes IB database to understand the existing installed base (IB) and identifies and develops sales opportunities for Service products and solutions to penetrate the existing IB/new IBs in the market
• Focuses on the entire Service portfolio to secure profit for assigned Business/Product Groups
• Generates Service sales leads and develops new market opportunities by utilizing market trend information, identifying, and exploring potential new service portfolios
• Takes a One ABB approach to leverage other colleagues' portfolios
• Establishes long term customer relationships by understanding customer requirements and applicable regulations and demonstrating in-depth technical service product/solutions knowledge to promote Life Cycle Management (LCM)
• Registers customer feedback and ensures customer satisfaction throughout the sales process
• Needs to have frequent travel to site and have regular meeting with customer, maintain good relationship, collecting needs and information
• Handles emergent requests from customer

Qualifications

• Bachelor degree in engineering
• 5+ years experience in electrical and automation
• Background in Pulp & Paper industry will be better
• MS Office software proficiency
• Basic English skills
• Driving license

What's in it for you?

We want you to bring your full self to work—your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

About the Measurement & Analytics Division

The Measurement & Analytics Division is among the world's leading manufacturers and suppliers of smart instrumentation and analyzers, working at the heart of industrial digital transformation. The Division's portfolio consists of analyzers measuring compositions of gases and liquids; instrumentation measuring process variables such as temperature, pressure, flow, and level; force measurement solutions measuring parameters such as flatness, thickness, and tension; and advanced digital solutions for device management, device health check and predictive maintenance.

The Measurement & Analytics Division serves key industries such as:

• Oil and gas
• Chemical
• Water and wastewater
• Power
• Hydrogen
• Batteries
• Marine industry

The Division enables the optimization of industrial processes by providing and analyzing data collected from sensing and smart measurement devices. Parameters such as emission levels and production inputs are measured by providing 'before' and 'after' values, enabling efficient operations and environmental sustainability through measurement.

Why ABB

Working at ABB gives you the opportunity to contribute to a healthier and more prosperous world. Add to your story by joining a passionate team, focused on pushing the boundaries of technology to drive performance, shape new business models and find new ways of working that benefit our customers, partners and society. We want you to be proud of being part of ABB.

We care

At ABB, we care about our people and their stories. We create safe, fair, equitable and inclusive working environments in which our people can succeed and develop, regardless of gender, ethnicity, sexual orientation or cultural, religious or social background. Diverse teams make us stronger. ABB is also committed to a high standard of integrity in everything we do.

We grow

We help our people succeed and develop, and we empower them to create their own careers at ABB. Our benefits, reward and development programs encompass a wide array of offerings.

How to Apply

Do you want to shape the future, together with us? Get more insights into our recruitment process and find some helpful tips and tricks how to join the team. Make our story your story.

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.