Global Account Manager - Lab Automation

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we’ve announced the plan for Soft Bank Group to acquire ABB Robotics. Soft Bank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you’ll be part of a pioneering team shaping the future of robotics—working alongside world-class experts in a fast-moving, innovation-driven environment.

This Position reports to:

Global Sales Manager Service Robotics:

Are you passionate about innovation and eager to revolutionize laboratory processes with cutting-edge robotic automation? We are seeking a dynamic Account Manager with a strong background in laboratory processes or laboratory equipment sales. If you thrive in a fast-paced environment and are driven by the desire to bring transformative solutions to laboratories worldwide, we want to hear from you!

In this role, you will have the opportunity to develop, implement, and manage the account strategy that is focused on share of wallet growth, profitability, and customer satisfaction. Each day, you will coordinate sales activities, monitor current projects, and manage the resolution of specific customer problems. You will also showcase your expertise by giving input on market price developments and tendencies.

The work model for the role is: remote

You will be mainly accountable for:

• Leading the development and implementation of the account plan and Statement of Work growth actions.
• Understanding the key business drivers, including significant and emerging business risks (e.g., sustainability/digital/cybersecurity) of the relevant global customer’s business and business environment, translating them into the corresponding impacts and opportunities for ABB.
• Participating in the development of sales strategies for the account through providing current business and long-term plans for the customer.
• Defining sales targets, giving input on market price developments monitoring competitors’ activity with the account and ensuring that appropriate response strategies are implemented.
• Manages administrative procedures in sales processes, and supports collection and project management activities when needed.
• Prepares offers in coordination with the bid and proposal department.
• Ensures appropriate technical and financial aspects of offers, including prices and trading conditions

Our team dynamics
You will join a dynamic, high performing team, where you will be able to thrive.

Qualifications for the role:

• Degree in Chemistry, Biochemistry, Pharmacy, Biotechnology, Biology, Engineering or equivalent.
• Expertise in laboratory processes and/or laboratory equipment sales is a must (5 years).
• Experience in laboratory automation and robotics will be highly valued
• Experience in Account Management is a plus
• Availability to travel (up to 50% of the time)
• Outgoing, goal oriented individual with good communication and interpersonal skills

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.